Customer Experience Specialist
1 day ago
About the Position
We are seeking a highly skilled individual to join our team as a Customer Experience Specialist. This role requires a strong technical understanding and excellent communication skills.
Key Responsibilities
- All aspects of support for customers regarding their Digital products
- Assisting clients with resolving issues or concerns
- Implementing digital products
- Creating how-to guides and videos
- Courtesy calls to customers ensuring all is running well
- Reporting on product performance
- Preparing quotes
- Problem solving and looking at new solutions that may be better suited for customers
Company Overview
Our company is a progressive and forward-thinking organization that values its staff and rewards success. We are committed to delivering high-quality services to our clients.
Requirements
The suitable candidate will have a Technical Helpdesk/ Technical Product support background or similar. You must be a strong communicator as you will be providing support/ guidance/ step-by-step help over the phone.
Salary and Benefits
The estimated salary for this role is £28,500 per annum. The package includes 21 days holiday + 4 well being days + 8 bank holidays, free parking, Quarterly staff events with reward schemes (Employee of the Quarter/ Employee of the Year).
-
Customer Experience Manager
4 weeks ago
Tonbridge, Kent, United Kingdom BT Group Full timeCustomer Experience Manager PositionEarn an estimated £55,000 - £70,000 per year in Tonbridge, UK. As a Customer Experience Manager at BT Group, you will be responsible for delivering exceptional customer experiences and driving sales in our retail stores.About the Job Description:Nurture a culture of high-performance that focuses on both fiscal and...
-
Talent Acquisition Specialist
4 days ago
Tonbridge, Kent, United Kingdom The Learning Experience #398 Full timeJob Title: Talent Acquisition SpecialistThe Learning Experience #398 seeks a skilled administrative professional to support the Admissions & Communications team. This full-time position requires advanced proficiency in Microsoft Excel and Power Bi, as well as excellent communication skills.About the RoleAs an integral member of our team, you will be...
-
Customer Experience Manager
4 weeks ago
Tonbridge, Kent, United Kingdom Rock Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Manager to join our team at Rock. As a key member of our operations team, you will oversee the work of our qualified gas engineers and ensure high standards of work are maintained.Key Responsibilities:Supervise and coordinate the work of our gas engineers to meet performance targets.Develop...
-
Customer Relations Specialist
2 weeks ago
Tonbridge, Kent, United Kingdom Barker Munro Recruitment Ltd Full timeAbout the Role:Barker Munro Recruitment Ltd is seeking a highly skilled Customer Relations specialist to join their busy Claims organisation. As a key member of the team, you will be responsible for managing complaints and assisting in investigating claims.Key Responsibilities:Logging and reporting customer complaints and concerns.Liaising with policyholders...
-
Luxury Experience Specialist
4 days ago
Tonbridge, Kent, United Kingdom Oakland Central Ltd Full timeRole OverviewWe are looking for a highly motivated and organized individual to join our team as a Hospitality Assistant. The successful candidate will have experience in providing exceptional customer service and a strong ability to work well under pressure.Key ResponsibilitiesSupport the meal service operations team in ensuring efficient and effective...
-
Customer Experience Coordinator
3 days ago
Tonbridge, Kent, United Kingdom Greggs plc Full timeWhat We OfferWe offer a range of benefits to our employees, including:A colleague discount allowing you to enjoy up to 50% off your favourite Greggs productsFree hot drinks during breaksPaid breaks to recharge and relax10% share of profitsHoliday entitlement increasing with career growthColleague share plans to help invest and save for the futurePension...
-
Tonbridge, Kent, United Kingdom Barker Munro Recruitment Ltd Full timeOverview:Barker Munro Recruitment Ltd is a leading recruitment agency specialising in insurance claims management. We are seeking a talented Customer Service Advisor to join our team and contribute to our continued success.Job Description:Delivering exceptional customer service to clients via phone, email, or in-person.Assisting clients with their...
-
Customer Support Specialist
4 weeks ago
Tonbridge, Kent, United Kingdom Lifeways Full timeJob Title: Care Support WorkerAbout the Role:At Lifeways, we're committed to providing specialist support services that transform lives. As a Care Support Worker at our Pound Road service in East Peckham, you'll play a vital role in supporting individuals with complex needs. What You'll Do:As a Care Support Worker, you'll be responsible for providing...
-
Tonbridge, Kent, United Kingdom Clarion Housing Full timeJob OverviewWe are seeking a skilled Trade Specialist to join our team in the Tonbridge, Maidstone, Dartford, and Aylesford areas. As a permanent employee, you will be responsible for carrying out maintenance, responsive repairs, void works, and planned works.About the RoleThe successful candidate will have experience in floor laying and possess excellent...
-
Customer Reconnection Specialist
4 weeks ago
Tonbridge, Kent, United Kingdom Marston Holdings Full timeKey Responsibilities:Reconnect customers with our clients by visiting commercial and residential premises.Establish and verify occupier details during these visits.Confirm accurate meter readings and provide necessary information.Work proactively towards all targets set by the company.Communicate effectively and professionally with all customers and...
-
Customer Service Advisor Specialist
4 weeks ago
Tonbridge, Kent, United Kingdom Anderson Scott Solutions Full timeCustomer Service Advisor Job DescriptionAnderson Scott Solutions is hiring an experienced Service Advisor to provide top-notch customer service and support our team. The successful candidate will possess excellent communication skills, IT knowledge, and the ability to work in a fast-paced environment.Job Responsibilities:- Interacting with customers to...
-
Customer Service Operations Specialist
4 weeks ago
Tonbridge, Kent, United Kingdom Barker Munro Recruitment Ltd Full timeJob Title: Insurance Claims AdvisorLocation: Tonbridge, UKWe are seeking a skilled Customer Service Advisor to join our team at Barker Munro Recruitment Ltd. As an experienced professional in customer-facing roles, you will be responsible for delivering exceptional service to our clients.A minimum of Secondary education with Passed maths and English.Ongoing...
-
Senior Used Car Sales Consultant
1 day ago
Tonbridge, Kent, United Kingdom Adam Curtis Specialist Automotive Recruitment Consultancy Ltd Full timePrestige Used Car Sales ExecutiveWe are seeking an experienced and skilled Sales Executive to join our team at Adam Curtis Specialist Automotive Recruitment Consultancy Ltd. As a Prestige Used Car Sales Executive, you will be responsible for delivering sales results and providing exceptional customer service to our clients.The ideal candidate will have...
-
Prestige Vehicle Sales Representative
1 day ago
Tonbridge, Kent, United Kingdom Adam Curtis Specialist Automotive Recruitment Consultancy Ltd Full timePrestige Used Car Sales ExecutiveAre you a motivated and results-driven individual looking for a new challenge? Do you have a passion for sales and a desire to work in a fast-paced and dynamic environment?We are seeking a Prestige Used Car Sales Executive to join our team at Adam Curtis Specialist Automotive Recruitment Consultancy Ltd. As a key member of...
-
Manufacturing Operations Specialist
1 day ago
Tonbridge, Kent, United Kingdom The Recruitment Bureau (Kent) Ltd Full timeThe Recruitment Bureau (Kent) Ltd is seeking a skilled Manufacturing Operations Specialist to join our team. The successful candidate will be responsible for ensuring the smooth operation of our compactor and baler machines throughout the UK.About the Role:Estimated salary: £45,000 - £55,000 per annumCompetitive salary dependent on experienceAs a...
-
Café Experience Expert
1 day ago
Tonbridge, Kent, United Kingdom Pret A Manger Full timeWe are looking for experienced and skilled Baristas to join our team at Pret Stansted Airport. As a key member of our team, you will be responsible for delivering exceptional customer service and preparing high-quality drinks to our customers.Working ConditionsYou will be required to work in a fast-paced environment, often under pressure, and may be required...
-
Broadband Installation Specialist
3 weeks ago
Tonbridge, Kent, United Kingdom Pro Search Full timeAbout the Role:We are seeking a Broadband Installation Specialist to join our team at Pro Search. As a specialist, you will be responsible for installing broadband services, troubleshooting faults, and optimising speeds for clients like TalkTalk and BT. You will work independently, but also receive support from a dedicated service centre.Responsibilities and...
-
Domestic Metering Specialist
2 weeks ago
Tonbridge, Kent, United Kingdom CV Library Full timeWe're looking for skilled professionals to join our team as Domestic Metering Specialists. As an integral part of our Energy Services team, you'll play a crucial role in delivering exceptional customer experiences.About the RoleSafety will always be at the forefront of your work, and you'll have previous experience in domestic dual fuel metering.You'll...
-
Plumbing Specialist
6 days ago
Tonbridge, Kent, United Kingdom Morgan Sindall Careers Full timeJob DescriptionWe require a Plumbing Specialist to carry out multi-trade repairs on a variety of properties across South London (Croydon) and Tonbridge. This is an exciting opportunity to join our dynamic Repairs & Maintenance team and contribute to delivering top-notch services to our customers.Key responsibilities include:Carrying out assigned tasks using...
-
Kitchen Installation Specialist
4 weeks ago
Tonbridge, Kent, United Kingdom Wren Kitchens Full timeWren Kitchens is a leading provider of high-quality kitchen solutions, with a passion for delivering exceptional customer experiences. We are seeking an experienced Kitchen Installation Specialist to join our team.Salary and Benefits:The estimated annual salary for this role is £35,500, which includes a basic salary of £27,500 plus a quarterly bonus of up...