Senior Decisioning Scientist

6 days ago

Penarth, Vale of Glamorgan, United Kingdom Wealthify Full time

About Wealthify

Wealthify is a leading online saving and investing service that aims to inspire individuals to build their future wealth by making it easy for them to do more with their money.

The Role

We are seeking a highly skilled Senior Decisioning Scientist to join our newly formed Data and Analytics team. As a key member of this team, you will play a crucial role in transforming the way we communicate with our customers, gaining a deeper understanding of their relationships with us, and using insight and analytics to design new products and propositions that support our customers and help them grow their wealth.

Key Responsibilities

  • Help deliver a data-driven omni-channel communication strategy that delivers systemic communications to the right customers at the right time to convert more prospects, cross-sell, and better retain our customers.
  • Build timely triggers based on indicators of customer need.
  • Utilize our data science capability to predict likelihood to convert.
  • Create insight to inform messaging and how we segment our customers.
  • Measure the incremental impact of our customer communications.
  • Help deliver programs of test and learn across customer communications, set up to be measurable.
  • Take technical information and translate it effectively into comprehensive, relevant, and useful presentation/communication.

What We're Looking For

We value simplicity, communication, teamwork, trust, and confidence. These core values are what make us tick and keep us all on the same page.

Requirements

  • Proven experience in Decisioning Science, preferably in a start-up or fast-paced environment and/or within Financial Services.
  • Evidence of having delivered programs of omni-channel customer contact to generate income.
  • Evidence of having applied data science modeling techniques to improve customer relationships.
  • Experience in the following or similar: SQL and Python programming languages, multichannel communications platforms, Google Analytics, Google Tag Manager, Google Big Query, Power BI, working in a Public Cloud environment.
  • Excellent communication skills and stakeholder management; the ability to consult and provide insights and recommendations to senior stakeholders.
  • Proven ability to take initiative and be innovative.

What We Offer

  • Competitive salary of up to £60,000.
  • 24 days' holiday a year, plus bank holidays.
  • Hybrid/remote working options.
  • Flexible working hours, in line with business needs.
  • Buy and sell up to 5 days of holiday per year.
  • Annual bonus between 0-20% of your annual salary, linked to company and individual performance.
  • Private medical insurance.
  • Death in service cover (x3 your annual salary).
  • Income protection insurance.
  • Company pension plan.
  • Healthify: a team to support the health and wellbeing of all staff at Wealthify.
  • Ministry of Fun: providing plenty of social activities and events throughout the year.
  • Free office gym.
  • Free parking nearby.
  • A collaboration space and games room.

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