Senior Financial Crime Operations Manager

2 months ago

Penarth, Vale of Glamorgan, United Kingdom Wealthify Full time

Wealthify - Senior Financial Crime Operations Manager

Welcome to Wealthify, a leading online saving and investing service. Our mission is to empower individuals to build their financial future by making it easy for them to manage their money.

Our team is collaborative, innovative, and inclusive, reflecting a diverse range of backgrounds and perspectives. We're growing rapidly, and we're seeking a talented and purpose-driven individual to join our team as a Senior Financial Crime Operations Manager.

The Role

As a Senior Financial Crime Operations Manager, you will play a critical role in shaping the future of our Financial Crime department. You will be responsible for reviewing and enhancing our Client Onboarding and financial crime operational processes, ensuring they are aligned with our company's policies, risk appetite, and risk assessment.

Key responsibilities include:

  • Reviewing and reshaping our Client Onboarding and financial crime operational processes to ensure they are effective and efficient.
  • Performing a strategic review of our systems and providing recommendations to support an improved control framework, scalability, and operational efficiency.
  • Improving our quality control framework and overseeing its execution in the team to ensure effective implementation and execution against standards defined.
  • Overseeing the day-to-day activities of our Financial Crime and KYC teams, providing guidance, coaching, and training to team leads.
  • Building out the department by defining the right size of resourcing and recruiting new staff as activities grow and to strengthen capabilities.
  • Providing SME operational recommendations in all strategic projects, influencing Senior Leaders and Product teams to deliver automated and streamlined operations.
  • Designing and reviewing MI to ensure key risks are being monitored and an accurate and comprehensive view of the department's performance is being reported to Senior Management.
  • Promoting and embedding a strong culture of risk awareness and accountability for controls across the teams.

Reporting to the Chief Operating Officer, this role will involve working both autonomously and as part of the overall COO team, ensuring performance adherence to agreed KPIs and critical SLAs on onboarding.

You will also work closely with other areas within the business, such as Compliance, Customer Care, Complaints, Product, and Projects to ensure business objectives are met.

What We're Looking For

We value simplicity, communication, teamwork, trust, and confidence. These core values are what make us tick and keep us all on the same page; not just with how we work individually, but how we engage with each other and the service we offer.

Key skills and qualifications include:

  • Previous experience in a similar Financial Crime role in the Financial Services sector (Investment and/or banking).
  • Expert knowledge of the Money Laundering Regulations 2017 (MLRs), the latest Joint Money Laundering Steering Group (JMLSG) guidance, and KYC requirements.
  • Self-starter, curious, and dynamic individual, enjoying reshaping frameworks and keen to make an impact.
  • Able to work in a scaling environment where things move at pace.
  • Confident to lead and coach people through change.
  • Proactive and adept at problem-solving, with a great attention to detail.
  • Effective communication skills, with the ability to communicate at all levels of the business.
  • Ability to work independently and make sound decisions.

What We Offer

We offer a competitive salary, 24 days' holiday a year, plus bank holidays, hybrid/remote working options, flexible working hours, buy and sell up to 5 days of holiday per year, annual bonus, private medical insurance, death in service cover, income protection insurance, company pension plan, health and wellbeing support, and a range of social activities and events throughout the year.

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