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Senior Financial Crime Operations Manager
2 months ago
Wealthify - Senior Financial Crime Operations Manager
Welcome to Wealthify, a pioneering online saving and investing service. Based in Wales, we're dedicated to empowering individuals to build their financial futures by making it easy to manage their money.
Our team is collaborative, inquisitive, and inclusive, reflecting diverse backgrounds and perspectives. As we continue to grow, we're seeking a skilled and purpose-driven individual to join our Financial Crime department.
The Role
We're seeking a Senior Financial Crime Operations Manager to shape the future of our Financial Crime department. This role involves reviewing and enhancing our Client Onboarding and financial crime operational processes, ensuring they align with our policies, risk appetite, and risk assessment while maintaining excellent customer outcomes.
Responsibilities include:
- Reviewing and reshaping our Client Onboarding and financial crime operational processes to strengthen and implement new controls as needed.
- Performing a strategic review of systems and providing recommendations to support an improved control framework, scalability, and operational efficiency.
- Improving our quality control framework and overseeing its execution in the team to ensure effective implementation and execution against defined standards.
- Overseeing the day-to-day activities of the Financial Crime and KYC teams, providing guidance, coaching, and training to team leads as needed.
- Building out the department by defining the right resourcing and recruiting new staff as activities grow and to strengthen capabilities.
- Providing SME operational recommendations in all strategic projects, influencing Senior Leaders and Product teams to deliver automated and streamlined operations.
- Designing and reviewing MI to ensure key risks are being monitored and an accurate and comprehensive view of the department's performance is reported to Senior Management.
- Promoting and embedding a strong culture of risk awareness and accountability for controls across the teams.
This role reports to the COO and involves working both autonomously and as part of the overall COO team, ensuring performance adherence to agreed KPIs and critical SLAs on onboarding.
You will work closely with other areas within the business, such as Compliance / MLRO, Customer Care, Complaints, Product, and Projects to ensure business objectives are met.
What We're Looking For
We value simplicity, communication, teamwork, trust, and confidence. These core values drive our culture and engagement with each other and our customers.
Here are some of the skills we're looking for:
- Previous experience in a similar Financial Crime role in the Financial Services sector (Investment and/or banking).
- Expert knowledge of the Money Laundering Regulations 2017 (MLRs), the latest Joint Money Laundering Steering Group (JMLSG) guidance, and KYC requirements.
- A self-starter, curious, and dynamic individual who enjoys reshaping frameworks and making an impact.
- Able to work in a scaling environment where things move at pace.
- Confident to lead and coach people through change.
- Proactive and adept at problem-solving, with a great attention to detail.
- Effective communication skills, with the ability to communicate at all levels of the business.
- Ability to work independently and make sound decisions.
What We Give You in Return
- Competitive salary between £50,000 - £65,000.
- 24 days' holiday a year, plus bank holidays (you'll earn an extra day holiday for each full year you're with us, up to 28 days).
- Hybrid/remote working options.
- Flexible working hours, in line with business needs.
- Buy and sell up to 5 days of holiday per year.
And We Have Plenty of Perks, Too
- Annual bonus between 0-20% of your annual salary, which is linked to both company and individual performance.
- Private medical insurance.
- Death in service cover (x3 your annual salary).
- Income protection insurance.
- Company pension plan.
- Healthify: a team to support the health and wellbeing of all staff at Wealthify.
- Ministry of Fun: providing plenty of social activities and events throughout the year.
- Offices in the picturesque Penarth Marina.
- Free office gym.
- Free parking nearby.
- A collaboration space and games room.
We're a responsible company, and we're constantly working to improve our culture, ethics, impact on the environment, and contribution to charitable causes.
