Pension Administration Specialist
5 days ago
Equiniti, a leading international provider of shareholder and pension technology, seeks an experienced Pensions Administrator to join our team. As a key member of our specialist processing unit, you will play a vital role in providing exceptional customer service and ensuring the integrity of customer data.
Key Responsibilities- Provide administration services to customers in accordance with Service Level Agreements (SLAs)
- Maintain accurate and up-to-date records, checking the integrity of customer data
- Process a wide range of documentation within defined procedures
- Respond to customer enquiries based on competent working knowledge of customer requirements
- Draft non-standard correspondence in response to customer queries
- Input customer details and access customer information
- Provide technical guidance to colleagues and identify opportunities for process improvement
- GCSE Maths and English Grade C or equivalent
- Proven experience in pensions/financial environments, including dealing with external clients
- Working knowledge of scheme rules, industry regulations, and current pensions legislation
- Excellent written and communication skills, with the ability to develop strong relationships
As a Pensions Administrator at Equiniti, you can expect:
- A competitive salary of approximately £25,000 - £30,000 per annum
- Ongoing training and professional development opportunities
- A positive and supportive work environment
- The opportunity to work with a leading international company
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