Global Head of Customer Retention

Global Head of Customer Experience and RetentionAs the Global Head of Customer Experience and Retention at BlueOptima Group, you will play a critical role in driving customer satisfaction and retention across our global customer base. This senior leadership position requires a seasoned professional with a proven track record of delivering exceptional...

About the RoleAs the Global Head of Customer Success, you will report directly to the CEO and be part of our executive leadership team. You'll work with key stakeholders to develop and execute a customer success strategy prioritizing customer satisfaction and desired outcomes with our products and services. Your responsibilities include leading and growing...

About the RoleWe are seeking a Head of Customer Retention to join our Ligentia team in London.In this critical role, you will be responsible for developing and executing strategies to retain existing customers, drive revenue growth, and increase customer lifetime value.You will work closely with our customer success and sales teams to understand customer...

Senior CRM ManagerAre you a seasoned professional seeking a new challenge? We are working with a leading beauty retailer that's redefining customer loyalty and personalisation in the industry. With a globally recognised loyalty programme and a commitment to data-driven insights, our client provides a platform to create meaningful customer connections and...

Job DescriptionAs a key member of the Global Banking School team, you will work closely with the Head of Student Retention to develop and implement strategies to support students in need. Your primary goal is to re-engage dis-engaged students, ensuring they achieve their academic potential.Key ResponsibilitiesIndividual Student Support: Collaborate with...

Job OverviewThe Global Banking School is seeking a Student Retention Specialist to join its team. As a key member of the student success team, you will play a crucial role in re-engaging students who have become disengaged from their studies.About the RoleYou will work closely with the Head of Student Retention and academic staff to develop bespoke plans to...

About the RoleThe Head of Student Retention and Success will play a critical role in shaping the future of our institution by developing and implementing strategies that drive student success and retention. As a member of our senior leadership team, you will have the opportunity to contribute to our overall vision and mission.Your primary responsibility will...

About the Role:RAMP Global is expanding rapidly and we are looking for a skilled Client Retention Specialist to join our growing team. As a key member of our customer success team, you will play a critical role in driving the success of our clients and ensuring their needs are met. Responsibilities:Develop and implement effective customer retention...

Job Title: Global Client Retention Specialist">About the Role">We are seeking a highly skilled and experienced Global Client Retention Specialist to join our team at Dow Jones. The successful candidate will be responsible for managing a team of Client Engagement Specialists (CES) in the EMEA region, focusing on retaining and nurturing professional business...

Fella & Jones is partnered with this innovative premium womenswear brand as they continue their exciting growth journey. This talented individual will join the team, reporting directly to the Head of Performance and Digital Marketing.Key ResponsibilitiesDesign and implement retention strategies across CRM, email, SMS, and loyalty channels to enhance customer...

About the JobWe are seeking an experienced Customer Retention Specialist to join our team at Allies of Skin. As a key contributor to our CRM strategy, you will be responsible for developing and implementing programs to drive customer retention and loyalty.Duties and ResponsibilitiesDesign and execute Campaigns to engage customers and increase loyalty.Work...

About the RoleThe Global Head of Loyalty and Engagement will be responsible for designing, implementing, and managing global incentive programs that drive customer engagement, retention, and lifetime value within the healthcare market research context.Develop and implement comprehensive incentive and loyalty programs that effectively drive customer...

The School of Life is seeking a highly skilled Retention and Engagement Specialist to join their team. In this role, you will be responsible for driving subscriber activation and retention, creating personalised customer experiences that drive loyalty and long-term engagement.About the RoleWe are looking for someone who is highly numerate, analytical, and...

**Join Our Team**We are excited to announce an exciting opportunity for a Customer Retention and Growth Strategist to join our team at Board Intelligence. As a key member of our Customer team, you will be responsible for developing and implementing strategies to drive customer retention and growth.You will work closely with our Head of Customer Success to...

We are seeking an experienced Loyalty and Retention Specialist to join our team at The School of Life. As a key member of our marketing department, you will be responsible for developing and implementing strategies to drive customer loyalty and retention.Job Overview:The successful candidate will have a minimum of 5 years of experience in marketing,...

Job Title: Global Head of Customer ExcellenceWe at BlueOptima Group provide organizations with objective data-driven insights into developer efficiency. Our company values genuine family-feel working relationships, leading to a collaborative culture that fosters learning, autonomy, and high performance.With our proprietary Coding Effort Analytics, we deliver...

Customer Retention Specialist - MedTech Solution ProviderWe are seeking a Customer Retention Specialist to join our MedTech scale-up and lead the Customer Success function.The ideal candidate will have experience in SaaS Customer Success, specifically within the dental or orthodontal space or primary care space. A proven track record of building processes,...

Job DescriptionWe are seeking a Head of Retention and Strategy to lead our efforts in strengthening client relationships across the Stadia Events and Leisure sector. This role requires a seasoned professional with extensive experience in High-End B&I and Stadia/Venues/Leisure operations.The successful candidate will possess excellent communication and...

Job DescriptionWe are seeking a Client Retention Specialist to join our team at Global Games Show. In this role, you will be responsible for leading the onboarding process for new customers, ensuring a seamless and enjoyable experience.Develop and execute plans to increase customer loyalty and retention.Responsibilities:Foster strong relationships with key...

Growth & Company, a VC-backed consumer business, is seeking an experienced professional to lead their Retention and Customer Loyalty efforts.As a key member of the CRM team, you will be responsible for developing and executing marketing strategies that drive customer retention and revenue growth. Your expertise in data-driven initiatives will enable you to...