Student Retention Specialist

3 weeks ago


London, Greater London, United Kingdom Global Banking School Full time

Job Overview

The Global Banking School is seeking a Student Retention Specialist to join its team. As a key member of the student success team, you will play a crucial role in re-engaging students who have become disengaged from their studies.

About the Role

You will work closely with the Head of Student Retention and academic staff to develop bespoke plans to help students return to productive study. This will involve working one-on-one with students, as well as collaborating with academics to identify solutions.

Key Responsibilities

  • Work with individual students who have been reported as being dis-engaged to help them return to productive study.
  • Develop bespoke plans to ensure each student returns to study, working under the direction of the Head of Student Retention and in collaboration with relevant academics.
  • Assist with the administration of surveys and the collection of results for analysis by the Planning, Information and Delivery department.
  • Be flexible in approach to ensure there is an adequate Retention Officer presence for all partnerships at all campuses.

Requirements

  • A high level of computer literacy and proficiency in Microsoft Office.
  • A commitment to GBS's values and regulations, including equal opportunities policy.
  • A commitment to GBS's Social, Economic and Environmental responsibilities and minimising environmental impact in the performance of the role.

Estimated Salary:$50,000 - $60,000 per annum.

This role requires a flexible and proactive individual who can work effectively in a team environment. If you are passionate about supporting students and have excellent communication skills, we encourage you to apply.



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