Optical Care Coordinator

3 weeks ago


Ipswich, Suffolk, United Kingdom Optical Express Full time

About the Team

Our team at Optical Express is passionate about delivering exceptional patient care and outstanding clinical outcomes. As a Patient Advisor, you will be an integral part of our team, working together to provide world-class service to our patients.

Your key responsibilities will include:

  • Building relationships with patients and ensuring regular communication prior to and following their treatment
  • Assisting in patient consultations
  • Scanning patients' eyes using state-of-the-art equipment as part of a full health check
  • Accurately maintaining patient records

Requirements

To be successful in this role, you will need:

  • A passion for delivering exceptional customer service
  • Strong organisational skills
  • Excellent communication skills
  • Motivation and drive to succeed

What We Offer

As a Patient Advisor at Optical Express, you can expect a competitive salary of £24,000 per annum pro rata plus excellent bonus potential, as well as a range of benefits including:

  • An industry-leading salary of £24,000 per annum pro rata
  • State-of-the-art, modern working environments
  • 29 days annual leave
  • Free Laser Eye Surgery and Intraocular Lens Surgery
  • Free eye tests
  • Discounted prescription eye wear and sunglasses
  • Generous Optical Express friends and family discount scheme
  • Ongoing training and development opportunities
  • Pension scheme


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