Patient Service Representative
6 days ago
At Optical Express, we're committed to delivering exceptional patient care and outstanding clinical outcomes. We're seeking a Patient Advisor to join our team in Ipswich.
Salary: £24,000 per annum pro rata plus excellent bonus potential
The successful candidate will be responsible for building relationships with patients, assisting in consultations, scanning eyes using state-of-the-art equipment, and accurately maintaining patient records.
Key Responsibilities:
- Providing world-class customer service to patients
- Assisting patients with health questionnaires and scheduling treatment dates
- Discussing finance options and introducing patients to their optometrist
Requirements:
- Possess strong organisational skills and ability to communicate clearly
- Be motivated and driven to succeed in a fast-paced environment
- Have a passion for delivering exceptional patient care and experiences
We offer a range of benefits, including 29 days annual leave, free Laser Eye Surgery and Intraocular Lens Surgery, and discounted prescription eye wear and sunglasses.
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