Patient Service Representative

6 days ago


Ipswich, Suffolk, United Kingdom Optical Express Full time

At Optical Express, we're committed to delivering exceptional patient care and outstanding clinical outcomes. We're seeking a Patient Advisor to join our team in Ipswich.

Salary: £24,000 per annum pro rata plus excellent bonus potential

The successful candidate will be responsible for building relationships with patients, assisting in consultations, scanning eyes using state-of-the-art equipment, and accurately maintaining patient records.

Key Responsibilities:

  • Providing world-class customer service to patients
  • Assisting patients with health questionnaires and scheduling treatment dates
  • Discussing finance options and introducing patients to their optometrist

Requirements:

  • Possess strong organisational skills and ability to communicate clearly
  • Be motivated and driven to succeed in a fast-paced environment
  • Have a passion for delivering exceptional patient care and experiences

We offer a range of benefits, including 29 days annual leave, free Laser Eye Surgery and Intraocular Lens Surgery, and discounted prescription eye wear and sunglasses.



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