Patient Service Specialist

3 weeks ago


Ipswich, Suffolk, United Kingdom Optical Express Full time

About the Role

">

We are seeking a highly skilled and enthusiastic Patient Advisor to join our team at Optical Express. As a Patient Advisor, you will play a vital role in ensuring that our patients receive exceptional care and service from the moment they enter our clinics.

Your day-to-day responsibilities will include building relationships with patients, assisting in consultations, scanning patients' eyes using state-of-the-art equipment, and accurately maintaining patient records.

Key Requirements:

  • A passion for providing world-class customer service
  • Strong organisational skills
  • Excellent communication skills
  • Motivated and driven to succeed

Benefits

As a Patient Advisor at Optical Express, you can expect a competitive salary of £24,000 per annum pro rata plus excellent bonus potential, as well as a range of benefits including:

  • An industry-leading salary of £24,000 per annum pro rata
  • State-of-the-art, modern working environments
  • 29 days annual leave
  • Free Laser Eye Surgery and Intraocular Lens Surgery
  • Free eye tests
  • Discounted prescription eye wear and sunglasses
  • Generous Optical Express friends and family discount scheme
  • Ongoing training and development opportunities
  • Pension scheme

Why Join Us?

At Optical Express, we pride ourselves on delivering exceptional patient care and outstanding clinical outcomes. Our team is passionate about making a difference in people's lives, and we're committed to creating a culture of care, trust, and integrity.

If you're a motivated and enthusiastic individual who shares our values and is passionate about providing world-class customer service, we'd love to hear from you.



  • Ipswich, Suffolk, United Kingdom NHS Full time

    We are looking for a highly organised Patient Support Specialist to join our team at Barrack Lane Medical Centre. The ideal candidate will work approximately 30 hours per week over three days.Main DutiesPrioritise and sort clinical post for the GP's review.Identify key information from clinical letters for accurate coding and note updates.Work closely with...


  • Ipswich, Suffolk, United Kingdom NHS Full time

    Pursue a Fulfilling Career as a Patient Support SpecialistAbout the Position:As an English Facilitator with our Burlington Primary Care Team, you will have the opportunity to work in a diverse and dynamic community, making a tangible difference in people's lives. This role requires strong communication and interpersonal skills, as well as the ability to...


  • Ipswich, Suffolk, United Kingdom Optical Express Full time

    At Optical Express, we're committed to delivering exceptional patient care and outstanding clinical outcomes. We're seeking a Patient Advisor to join our team in Ipswich.Salary: £24,000 per annum pro rata plus excellent bonus potentialThe successful candidate will be responsible for building relationships with patients, assisting in consultations, scanning...


  • Ipswich, Suffolk, United Kingdom Optical Express Full time

    Company Overview: At Optical Express, we strive to deliver exceptional patient care and outstanding clinical outcomes. We are committed to investing in our people and technology to provide the best possible service.Our team works together to achieve excellence, supporting each other with respect and integrity. We also contribute to our local communities...


  • Ipswich, Suffolk, United Kingdom CV-Library Full time

    About This RoleThis is an exciting opportunity to join our team as a patient care specialist, delivering top-notch care to individuals in the community.The successful candidate will work flexible hours, including full-time and part-time positions, with a salary range of £12 - £14 per hour.Main Responsibilities:Provide person-centered care to clients with...

  • Registered Nurse

    2 weeks ago


    Ipswich, Suffolk, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

    Registered Nurse - Patient Care SpecialistThis exciting opportunity has arisen for a Registered Nurse to join East Suffolk and North Essex NHS Foundation Trust's Lavenham Ward care team. The successful candidate will be responsible for delivering high-quality individualised nursing care to patients, ensuring high standards of patient care at all times.As a...

  • Support Worker

    3 weeks ago


    Ipswich, Suffolk, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

    About the RoleWe are seeking an experienced and compassionate Support Worker - Patient Care Specialist to join our teams in our Care of the Elderly wards. As a key member of our team, you will work closely with Registered Nurses to provide exceptional care to our patients.">ResponsibilitiesMeet the direct and indirect care needs of patients under the...


  • Ipswich, Suffolk, United Kingdom Burlington Primary Care Full time

    Job RequirementsWe are looking for an experienced and dedicated individual to fill the position of Care Facilitator at Burlington Primary Care in Ipswich. The ideal candidate will possess excellent communication and interpersonal skills, have experience working with members of the public, and be proficient in using a patient clinical system such as SystmOne....


  • Ipswich, Suffolk, United Kingdom Optical Express Full time

    We are seeking an experienced Patient Advisor to join our Ipswich team. As a Patient Advisor, you will be responsible for delivering exceptional patient care and ensuring a positive experience for our patients.Key ResponsibilitiesYour main duties will include:Providing world-class customer serviceAssisting in patient consultationsMaintaining accurate patient...


  • Ipswich, Suffolk, United Kingdom ProfDoc Full time

    Join Our TeamWe are currently seeking a clinical services specialist to join our team at ProfDoc. As a key member of our team, you will be responsible for providing support to multiple general practitioner practices within our Primary Care Network in East Suffolk.Your expertise will be essential in delivering exceptional patient consultations and advising on...


  • Ipswich, Suffolk, United Kingdom Optical Express Full time

    Clinic Assistant Job DescriptionThe Optical Express team is committed to delivering exceptional patient care and outstanding clinical outcomes.We are now looking for a Clinic Assistant to join our Ipswich clinic. As a Clinic Assistant, you will play a vital role in supporting our optometrists and patient advisors, ensuring that every patient receives a...


  • Ipswich, Suffolk, United Kingdom Optical Express Full time

    Patient Support Specialist Job SummaryWe are seeking a Patient Support Specialist to join our team at Optical Express.As a Patient Support Specialist, you will provide exceptional support to our patients, from initial contact through to post-treatment follow-up. This will involve building relationships, communicating effectively, and ensuring seamless...


  • Ipswich, Suffolk, United Kingdom East of England Ambulance Service Full time

    Job Description">The East of England Ambulance Service is seeking a highly skilled Clinical Supervisor to join our team. As a key member of our leadership team, you will be responsible for supervising and mentoring ambulance nurses in providing high-quality patient care.">About the Team">You will be part of a dynamic team that is committed to delivering...

  • Veterinary Surgeon

    3 weeks ago


    Ipswich, Suffolk, United Kingdom Vetisco Full time

    Our Commitment to ExcellenceWe are seeking a dedicated and enthusiastic veterinary surgeon who shares our values and commitment to delivering exceptional patient care. As a member of our clinical team, you will have the opportunity to work closely with experienced veterinarians and support staff in a friendly and professional environment.About Our...


  • Ipswich, Suffolk, United Kingdom Nationwide Specialist Services Full time

    Corporate Window Cleaning OpportunityWe are seeking a skilled Window Cleaning Specialist to join our team at Nationwide Specialist Services. As a specialist in corporate retail and window cleaning services, you will play a crucial role in delivering exceptional results to our clients.About the Role:This is a fantastic opportunity to work with a leading...


  • Ipswich, Suffolk, United Kingdom NHS Full time

    Part-Time Care Navigator/Receptionist OpportunityWe are seeking a skilled and motivated individual to fill the position of part-time care navigator/receptionist at Hawthorn Drive Surgery. As a key member of our team, you will be responsible for providing administrative support and navigating patients through our services.Key ResponsibilitiesMaking...


  • Ipswich, Suffolk, United Kingdom Martlesham Heath Surgery Full time

    Job DescriptionMartlesham Heath Surgery is a dynamic and patient-focused organization seeking a Patient Navigator and Medication Coordinator to join our team. In this role, you will provide exceptional patient care and support, ensuring timely and efficient resolution of patient queries and issues.Key ResponsibilitiesProvide high-quality patient care and...


  • Ipswich, Suffolk, United Kingdom NHS Full time

    About East Suffolk and North Essex NHS Foundation TrustEast Suffolk and North Essex NHS Foundation Trust is one of the largest NHS organisations in England, employing over 12,000 staff across east Suffolk and north Essex. We provide hospital and community health services to almost one million people in the region.We pride ourselves on being a values-driven...


  • Ipswich, Suffolk, United Kingdom NHS Full time

    We are seeking a highly skilled Care Co-ordinator/DISPENSING ASSISTANT to join our team in Ipswich, Suffolk.The ideal candidate will have excellent communication and organisational skills with a strong background in dispensing and patient care.Main ResponsibilitiesProvide exceptional patient support services ensuring timely and effective responses to patient...

  • Patient Advisor

    3 weeks ago


    Ipswich, UK, Suffolk, United Kingdom Optical Express Part time

    Job Title – Patient AdvisorHours: Part TimeSalary: £24,000 pro rata per annum + bonus, benefitsLocation: IpswichOptical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.The Optical Express team work together, collectively and consistently striving for excellence....