Customer Service Representative

3 days ago


Ipswich, Suffolk, United Kingdom Card Factory Full time
Join Card Factory as a Customer Service Representative

We are seeking a Customer Service Representative to join our team at Card Factory, providing exceptional customer service and supporting sales in our stores.


About the Role

As a Customer Service Representative, you will be responsible for ensuring customer satisfaction, handling customer inquiries, and resolving any issues that may arise. You will work closely with colleagues to achieve sales targets and contribute to the overall success of the store.


Key Responsibilities
  • • Providing excellent customer service and support
  • • Handling customer inquiries and resolving issues
  • • Contributing to sales and achieving sales targets

About You

You should have great communication skills, be able to work well under pressure, and be available to work flexible hours during the festive season. We offer competitive pay rates and opportunities for career development.


Estimated Salary: £10-14 per hour

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