Clinical Support Associate
1 week ago
Job Overview
We are seeking a dedicated and compassionate Patient Advisor to join our team at Optical Express. As a Patient Advisor, you will be responsible for ensuring that our patients receive exceptional care and service from the moment they enter our clinics.
Your key responsibilities will include:
- Building relationships with patients and ensuring regular communication prior to and following their treatment
- Assisting in patient consultations
- Scanning patients' eyes using state-of-the-art equipment as part of a full health check
- Accurately maintaining patient records
Requirements
To be successful in this role, you will need:
- A passion for delivering exceptional customer service
- Strong organisational skills
- Excellent communication skills
- Motivation and drive to succeed
What We Offer
As a Patient Advisor at Optical Express, you can expect a competitive salary of £24,000 per annum pro rata plus excellent bonus potential, as well as a range of benefits including:
- An industry-leading salary of £24,000 per annum pro rata
- State-of-the-art, modern working environments
- 29 days annual leave
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eye wear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme
Our Culture
At Optical Express, we pride ourselves on creating a culture of care, trust, and integrity. We believe in supporting each other, respecting each other, and striving for excellence in everything we do.
Our commitment to our local communities is reflected in our charitable and environmental projects, which demonstrate our focus on doing what is right for our patients, colleagues, communities, and the planet.
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