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Head of Support Services

1 month ago

London, Greater London, United Kingdom Crisis Full time

About the Role

We are seeking a highly experienced leader to oversee our Intensive Case Management team. This individual will be responsible for developing and implementing effective solutions to address the complex needs of our members, driving systemic change, and helping us achieve our strategic goals.

As a key member of our Crisis Skylight London leadership team, you will contribute to the development and implementation of our 10-year strategy to end homelessness. Your leadership will be crucial in driving positive change and helping us work towards our goal of securing the right policies, delivering breakthrough services, and building a community that helps end homelessness across Great Britain.

The successful candidate will have a strong track record of operational management and team leadership, with expertise in evidence-led service delivery. They will also be able to adapt and work through challenges and change, using a collaborative approach to share ideas and propose solutions.

We offer a range of benefits, including interest-free loans, a pension scheme, and enhanced maternity and paternity pay. Our commitment to diversity and inclusion means that we welcome applications from individuals who have lived experience of homelessness and those from marginalized groups.

About Us

Crisis is a leading charity for people experiencing homelessness. We know that homelessness is not inevitable, and together, we can end it. Our 10-year strategy aims to secure the right policies, deliver breakthrough services, and build a community that helps end homelessness across Great Britain.