Retail Operations Manager
3 weeks ago
About The Role
We are seeking a skilled Retail Operations Manager to join our friendly charity shop team in Whitstable. As a key member of our team, you will be responsible for running a profitable, customer-focussed shop that showcases the British Red Cross's mission on the high street.
Key Responsibilities
- Collaborate with the shop manager to achieve sales targets and maintain a high level of customer satisfaction.
- Work on the shop floor, coordinating activities and ensuring a brilliant shopping environment.
- Oversee a team of dedicated volunteers, delivering their induction, management, and development.
Requirements
- Proven retail experience, with a strong understanding of financial targets and measures.
- Excellent customer service skills, with the ability to work flexibly to meet the needs of the store.
- Strong leadership skills, with the ability to motivate and develop a team of volunteers.
What We Offer
- A competitive salary and benefits package.
- The opportunity to work for a leading charity, making a real difference in the lives of people in your community.
- A comprehensive training and development program, to help you achieve your career goals.
How to Apply
If you are a motivated and experienced retail professional, looking for a new challenge, please submit your application.
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