Retail Store Manager
2 months ago
Mind Retail is seeking a highly skilled and experienced Retail Store Manager to lead our shop's performance, maximize profits, and deliver exceptional customer service. As a key member of our team, you will inspire and motivate a diverse group of staff and volunteers, creating a supportive and inclusive work environment.
The ideal candidate will have a proven track record in retail management, with experience in leading teams, managing workload, and driving commercial growth. You will be a strong communicator, able to effectively motivate and develop your team members, and possess a deep understanding of customer needs and preferences.
Key Responsibilities- Lead and manage a team of staff and volunteers to achieve sales targets and deliver exceptional customer service
- Develop and implement effective store operations, including inventory management, visual merchandising, and stock control
- Monitor and analyze sales data, customer feedback, and market trends to inform business decisions
- Build and maintain strong relationships with customers, suppliers, and stakeholders
- Collaborate with the wider Mind Retail team to achieve business objectives and support the organization's mission
- Competitive annual salary and benefits package
- Opportunities for professional development and career growth
- A supportive and inclusive work environment
- Access to exclusive discounts and employee benefits
- A chance to make a meaningful contribution to the mental health sector
Mind Retail is a network of over 170 charity shops across England and Wales, generating a net income of around £21 million per year. We are committed to creating a supportive and inclusive work environment, where everyone has the opportunity to thrive.
We value diversity and are committed to creating an inclusive workplace culture. We welcome applications from candidates from all backgrounds and communities.
Equality, Diversity, and InclusionWe are committed to safeguarding and promoting the welfare of our employees and volunteers. We expect all applicants to share this commitment and to be able to demonstrate their ability to work in a way that is consistent with our values and policies.
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