Store Manager
4 weeks ago
Unlock Your Potential at PVH
As a Store Manager at PVH, you will play a key role in delivering exceptional customer experiences and driving sales growth in our luxury retail stores. With a strong focus on visual merchandising and store operations, you will lead a team of sales associates to achieve sales targets, minimize losses, and maintain a visually distinctive and impeccably maintained store environment.
Key Responsibilities:
- Lead store teams to generate sales, profit, and minimize losses while ensuring an exceptional customer experience.
- Identify opportunities to grow the business and improve performance through collaboration with others.
- Maintain corporate visual merchandising directives and standards for sales floor and back room.
- Work alongside the visual merchandising team to ensure clear communication and understanding between VM and store teams.
- Partner with store management team to build on business opportunities and achieve company standards and objectives.
- Focus staff on the importance of quality relationships with internal and external customers.
- Complete daily/weekly store walkthroughs; evaluate product performance, pricing, staff service levels, and inventory levels.
- Communicate to the Store Manager what is driving sales and discuss any issues/priorities, to develop strategies to maximize business.
- Analyze store level reports and create action plans to improve results.
- Assist with the manpower planning, identification, recruitment, interviewing, and hiring processes.
- Work with the Store Manager to build bench strength for key positions, including possible successors.
- Participate in weekly management meetings alongside other staff meetings.
- Clearly communicate to staff: store and individual sales goals and other key performance expectations; sales results and provide guidance on what is needed to improve performance.
Requirements:
- You connect with consumers and have a previous track record of supervisory or specialist roles within a premium or luxury brand.
- You'll have previous people management experience and act with purpose to resolve conflict and unproductive disagreements.
- You'll be an effective communicator with the ability to cultivate belonging.
- You collaborate to win and recognize and celebrate the contributions and achievements of others.
- You are courageous in giving feedback that promotes positive behavioral change.
- You adapt fast and work with pace.
- You are energetic and inspire trust, showing a clear presence on the shop floor.
- You'll approach all issues with a 'can do' approach and make informed decisions to find in-store solutions.
About PVH:
PVH is a global apparel company with a rich history of growing brands and businesses with rich American heritages. We have over 30,000 associates operating in over 40 countries with over $8 billion in revenues. We are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging.
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