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Deputy Store Manager

1 month ago


Kent, United Kingdom Halfords Full time

Deputy Store Manager

As a Deputy Store Manager at Halfords, you will play a vital role in leading our retail store team. You will be empowered to make decisions and take ownership of the store's operations, ensuring that our customers receive exceptional service and our sales targets are met.

Key Responsibilities:

  • Manage the day-to-day operations of the store, including staff supervision and customer service.
  • Develop and implement sales strategies to drive business growth and improve customer satisfaction.
  • Ensure compliance with health and safety standards and retail operational procedures.
  • Manage labour force scheduling and associated time management skills.
  • Deliver coaching and training to staff to ensure they have the skills and knowledge to provide excellent customer service.

Requirements:

  • At least one year's managerial experience in a retail sales environment.
  • Experience of managing colleagues and one-to-one coaching.
  • Experience of meeting compliance standards across health and safety and retail operational standards.
  • Experience of labour force scheduling, and associated time management skills.
  • Excellent communication skills, verbally and in writing.
  • IT proficient, with experience of working with Microsoft Word, Excel and PowerPoint, and the aptitude to learn in-house systems.

What We Offer:

  • 6 weeks annual leave.
  • A quarterly performance achieving bonus.
  • 25% off most of our Halfords products in our retail stores and up to 50% off garage bills in our Autocentres.
  • Discounts on products and services including groceries, shopping, insurance, days out, restaurants and more.
  • Family & Friends Discount Events throughout the year.
  • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme.
  • Financial planning support via Wagestream - access up to 30% of your salary in advance.
  • GP Access, 364 days a year, 24 hours a day.
  • Join the Share save scheme with a 20% discount on shares.
  • Health Cash Plan – to access wellbeing services and claim back healthcare costs.
  • Pension Scheme & Life Assurance.

About Halfords:

Halfords is the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. We're in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. Join us and be part of our success story in getting the nation safely back on the move.