Customer Service Coordinator
4 weeks ago
Job Summary
The Customer Service Coordinator will play a key role in supporting the installation team by planning and tracking installations, optimizing labor resource utilization, and procuring equipment to meet customer requirements.
Key Responsibilities
- Coordinate the end-to-end delivery of projects to clients, ensuring project milestones and deadlines are achieved.
- Prepare programs and schedules to support installation teams.
- Negotiate with suppliers and coordinate the delivery of materials and equipment.
- Monitor installation progress to ensure timely completion and minimize downtime.
- Ensure all installation information is accurate, complete, and up-to-date.
Requirements
- Customer service experience.
- Strong organizational skills.
- Proficiency in Microsoft Office.
Preferred Qualifications
- Experience in scheduling and coordinating field-based engineers or similar roles.
- Knowledge of the security systems industry or construction/facilities industries.
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