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Custody Case Administrator

1 month ago

London, Greater London, United Kingdom Catch22 Full time
Job Title: Custody Case Administrator

This is a great opportunity to work in a dynamic team at Catch22. We are seeking to recruit a Custody Case Administrator to support our team in HMP Thameside, who provide Offender Management and Gangs' service. You will ensure the effective delivery of administrative and organisational support, enabling Custody Case Managers to manage caseloads of sentenced and remand prisoners as well as supporting with departmental targets and budget requirements.


Key Responsibilities:
  • Offender Management Coordination: Collect, prepare, collate, and record offender information in both paper and computer systems, ensuring accurate data management within the Offender Management Unit (OMU).
  • Data Management: Perform data entry, revision, and retrieval operations, ensuring that all relevant case data is promptly inputted into the OMU database for accessible performance information.
  • Compliance Monitoring: Ensure compliance with contract Key Performance Targets (KPTs) by encouraging timely completion of Offender Management functions and regularly updating Coordinators on weekly target achievements.
  • Meeting Documentation: Prepare and produce accurate minutes of Offender Management meetings, including Discharge Boards, MARAP meetings, Sentence Planning Boards, and Offender Manager Meetings, within tight deadlines.
  • Stakeholder Liaison: Collaborate with external agencies such as the Police, Probation, and Community Rehabilitation Companies (CRC) to ensure efficient sentence planning and offender management processes, proactively resolving any issues.
  • Administrative Support: Provide comprehensive administrative support to Case Managers and senior managers, facilitating the smooth operation of the Offender Management department.
  • Colleague Coverage: Step in to cover the duties of colleagues during absences or emergencies, ensuring uninterrupted service delivery within the Offender Management department.
  • Process Support: Assist with Home Detention Curfew (HDC) and Observation, Categorisation, and Allocation (OCA) processes, keeping Case Managers informed of prisoner movements and transfers within the prison system.

Requirements:
  • A general knowledge of the prison departments and functions.
  • Knowledge on the different Microsoft programmes including outlook, excel, word and PowerPoint.
  • Good experience of carrying out comparable administrative work in an office environment.
  • Ability to prioritise tasks and organise your own work effectively, including working to tight deadlines.
  • General organisational and administration skills.

How to Apply:

Please provide your CV and cover letter, along with the completion of the screening questions to express your interest in this role.


Contact Information:

Contact: part time, permanent

Hours: Part time (38 hours FTE), 15 hours

Salary: £26,900 (£10,618.42 pro rata)

Screening: Successful admission to post subject to enhanced DBS check, police vetting check, and employer Right To Work in the UK check.

This role is intended to give an indication of the main duties involved but is not meant to be exhaustive.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

At Catch22 we are proud of our commitment in supporting people develop in their careers and progress in our organisation. In 2024, within our Justice Hub, we have 68% of those in management roles that originally joined Catch22 in the frontline workforce and some worked across a number of roles and Leadership positions before joining management. This allows us to have a highly experienced management group and provides development opportunities for those in our much valued front-line.

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.