Senior Custody Solutions Manager

4 weeks ago


London, Greater London, United Kingdom Citigroup Inc. Full time
Role Overview:

This senior position reports to the Global Head of Custody Client Solutions and forms part of a new product team tasked with creating tailored client solutions and content. Custody is a part of the Securities Services organisation.

Securities Services capabilities include a full suite of fund administration and middle office services as well as custody capabilities in 104 markets.

The role is responsible for Custody product solutions tailored to our Asset Management client segment. Key responsibilities include:

  • Defining our Custody product strategy for the asset management segment, ensuring Citi grows its position in the market while ensuring high-quality product delivery.
  • Defining Custody narrative including value proposition and bespoke solution packages for asset management client segment including integration with our Funds and Middle Office partners.
  • Primary individual responsible for solutioning complex deal opportunities incl. sustainable operating models, resources, commercial pricing and contractual terms.
  • Developing thematic understanding of Custody asset management gaps to drive tactical and strategic deliverables that increase accessible wallet.

Key Responsibilities:

  • Execution against strategy to increase revenues and margin in line with our business objectives.
  • Responsible for solutioning of complex deal opportunities including sustainable operating models, resources, commercial pricing and contractual terms.
  • Defining content strategies aligned with business objectives and targeted client segments.
  • Enhancing product to ensure Citi's offering is highly competitive in terms of capability and client experience vs competitor products.
  • Leading initiatives to consistently deliver a leading product and service proposition.
  • Partnering with Securities Services Sales organization to complete RFPs, client pitches, contract and commercial negotiations.
  • Managing senior client engagement.

Requirements:

  • Intellectual curiosity, analytical and conceptual thinker.
  • Proactively seeking and developing new opportunities.
  • Attention to detail and process/analytic mindset.
  • Ability to build networks and relationships internally and externally.
  • Familiarity with Custody, Funds and Middle Office operating models including integration with OMS providers.
  • Ability to create business analysis, troubleshoot data quality issues, and conduct exploratory and descriptive analysis of business datasets.
  • Ability to structure and break down problems, develop solutions, and to drive to results.
  • Process Management knowledge with a propensity for detail and comprehensiveness of content.
  • Ability to collaborate and clearly communicate complex ideas.
  • Generation of progress reports and presentations for management.
  • Bachelor's/University degree, Master's degree preferred.

About Us:

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

  • Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.
  • A discretionary annual performance-related bonus.
  • Private medical insurance packages to suit your personal circumstances.
  • Employee Assistance Program.
  • Pension Plan.
  • Paid Parental Leave.
  • Special discounts for employees, family, and friends.
  • Access to an array of learning and development resources.

Alongside these benefits, Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.



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