Customer Insight and Engagement Specialist

7 days ago


Bolton, Bolton, United Kingdom Salvation Army Housing Association Careers Full time
About Us
Salvation Army Housing Association is on a journey to transform lives. We are seeking a customer-focused individual to drive our work around customer insight and engagement. This role requires someone who can travel, inspire and influence colleagues while collaborating effectively.

What You'll Do
You will design services and solutions using real-time data and feedback from customers across various schemes. Your work will help us understand their needs and shape our services accordingly.

Requirements
We need someone with strong communication skills, able to build trusting relationships and work creatively to deliver results. You should be committed to transforming lives and have a true dedication to customers. A competitive salary of £35,000 - £40,000 per annum reflects the importance we place on this role.

  • Bolton, Bolton, United Kingdom Salvation Army Housing Association Careers Full time

    Job Overview: We are seeking a Customer Insight and Engagement Officer to join our team. This role requires someone who can travel, inspire and influence colleagues, and is committed to collaborative working.About Our Values: Our values underpin everything we do, and our future is going to be bright and exciting. We are committed to transforming lives, and...


  • Bolton, Bolton, United Kingdom E.O.N Worldwide Full time

    About the Position\We are seeking a highly motivated Analysis Specialist to join our team at E.O.N Worldwide. As a key member of our Residential and SME Energy Sales business, you will play a critical role in delivering exceptional customer experiences and leading the energy transition in the UK.About the RoleYour primary responsibilities will include...


  • Bolton, Bolton, United Kingdom Bolton College Careers Full time

    Becoming an Attendance Engagement Specialist at Bolton College Careers is a great opportunity to make a real difference in students' lives. You will be responsible for promoting and ensuring high levels of student attendance, working closely with students, parents, and staff to identify and address attendance issues.This role requires excellent communication...


  • Bolton, Bolton, United Kingdom DFS Furniture PLC Full time

    As a Customer Experience Specialist at DFS Furniture PLC, you'll play a pivotal role in crafting unforgettable shopping experiences for our customers. About DFSWe're the UK's leading sofa retail specialist, renowned for our commitment to excellence and passion for home furnishings. Our team is driven by a desire to bring comfort and joy into every customer's...


  • Bolton, Bolton, United Kingdom E Next Full time

    E Next Career OpportunitiesWe're always looking for talented professionals to join our team. As an Energy Debt Resolution Specialist, you'll have the opportunity to make a real difference in the lives of our customers.About the JobYou'll be working directly with residential customers, understanding their financial situations and providing tailored support to...


  • Bolton, Bolton, United Kingdom Fintelligent Search Careers Full time

    Fintelligent Search Careers is seeking a highly skilled Supplier Engagement Coordinator to join their team. This role involves working closely with supplier partners to drive engagement and retention and contributing to the company's success.About the Role:This role requires exceptional communication skills and the ability to establish strong relationships...


  • Bolton, Bolton, United Kingdom Lagan's Foundation Full time

    Charity and Community Engagement SpecialistEstimated Salary: £26,000 - £29,500 per annumAbout the CharityLagan's Foundation is committed to making a positive impact in the community. As a Disability Confident Committed employer, we strive to create an inclusive environment where everyone can thrive.Key ResponsibilitiesProvide excellent volunteer...


  • Bolton, Bolton, United Kingdom Fintelligent Search Careers Full time

    We are seeking an experienced Supplier Engagement Lead to join our team at Fintelligent Search Careers. In this role, you will be responsible for building and maintaining relationships with supplier partners to drive engagement and retention.This exciting opportunity offers a competitive salary of £35,000 - £40,000 per year. Additionally, you'll enjoy a...


  • Bolton, Bolton, United Kingdom Salvation Army Housing Association Careers Full time

    About The RoleWe're looking for an experienced professional to join our team as a Customer Insight and Engagement Officer. As a key member, you will contribute to creating customer-centric services by gathering and analyzing feedback. With a range of accommodation types across England, this role offers exciting opportunities for collaboration and...


  • Bolton, Bolton, United Kingdom NHS Full time

    Job SummaryWe are seeking a highly skilled professional to join our team as the Equity and Engagement Lead. This role will play a crucial part in shaping our approach to equity and engagement. The successful candidate will have excellent communication skills and the ability to engage with underrepresented communities.The ideal candidate will have a Master's...


  • Bolton, Bolton, United Kingdom SD Worx Full time

    About the RoleWe are seeking a talented Lead Customer Experience Specialist to join our team at SD Worx. In this role, you will be responsible for planning strategic campaigns to engage and retain customers, promote loyalty and advocacy, and drive revenue growth.You will work closely with the Customer Excellence and Account Management sales teams to develop...


  • Bolton, Bolton, United Kingdom Brand Momentum Full time

    About the Role">We are seeking a highly motivated and customer-focused individual to join our team as a product demonstrator and customer experience specialist.">Responsibilities">">Develop and implement effective product demonstrations that engage customers and promote sales.Provide exceptional customer service by responding to customer inquiries,...


  • Bolton, Bolton, United Kingdom Trostan Dene Full time

    Customer Retention SpecialistWe are seeking a skilled Customer Retention Specialist to join our team at Trostan Dene. This role is focused on driving customer satisfaction and loyalty through effective management of customer service, repairs, warranty claims, and other aftersales activities.Key responsibilities include:Managing customer service and support...


  • Bolton, Bolton, United Kingdom E Next Full time

    Job DescriptionE Next is seeking a Residential Customer Support Specialist to play a pivotal role in supporting residential customers facing financial difficulties and contributing to overall debt reduction. As a key member of our team, you will engage in sensitive conversations with customers regarding their personal finances, fostering openness and trust...


  • Bolton, Bolton, United Kingdom Advinia Care Homes Limited Full time

    This is a unique opportunity to join our team as an Activity Coordinator at Mill View Care Home in Bolton.About UsWe are Advinia Care Homes Limited, a leading provider of person-centred care for Residents with a variety of needs. Our expert team delivers great care in a safe and supportive environment.Our large, leafy site offers different types of care,...


  • Bolton, Bolton, United Kingdom beBee Professionals Full time £18,000 - £25,000

    We are seeking a Customer Service Specialist to join our retail team in Bolton, United Kingdom. As a Customer Service Specialist, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide product knowledge and advice to customers.Operate the cash register and handle...


  • Bolton, Bolton, United Kingdom Trostan Dene Full time

    About Our CompanyTrostan Dene is a UK-based specialist manufacturer, part of a larger group business with multiple production operations.The Job DescriptionWe are seeking a highly skilled Customer Satisfaction Specialist to manage our aftersales service and support operations. This role involves:Managing customer service, repairs, warranty claims, and other...


  • Bolton, Bolton, United Kingdom Forrest Recruitment Full time

    Job OverviewWe are seeking a highly skilled Customer Service Specialist to join our team at Forrest Recruitment. In this role, you will be responsible for resolving customer complaints and providing exceptional service to our clients.About the RoleAs a Complaints Handler, you will be working closely with our customer service team to ensure that all customer...


  • Bolton, Bolton, United Kingdom OCTAGON THEATRE Full time

    About the PositionThe Theatre Engagement Lead is responsible for developing and implementing a comprehensive theatre engagement strategy that drives audience growth and retention. This role requires a seasoned professional with expertise in cultural programming, marketing, and community outreach.Your Key Accountabilities:Develop and execute innovative...


  • Bolton, Bolton, United Kingdom AO Full time

    About The RoleWe are seeking an experienced Senior Web Analyst to join our Web Analytics team. As a key member of the team, you will be responsible for understanding the performance of our leading websites and the way our customers shop our sites.Using GA4/Big Query data, you will provide insight on the performance of the websites to key stakeholders. You...