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Strategic Account Manager

1 month ago

High Wycombe, Buckinghamshire, United Kingdom Spin Master Ltd Full time
Job Title: Key Account Manager

Job Summary:

As a Key Account Manager at Spin Master Ltd, you will be responsible for maximizing opportunities, managing risk, and delivering on profitability goals within your portfolio of accounts. You will develop effective long-term business relationships and exceed customer expectations.

Key Responsibilities:

* Develop bi-annual business plans that deliver upon company goals and meet customer needs
* Deliver product presentations, business proposals, and ad plans to customers on time
* Understand customer timelines and proactively provide customers with all information and materials required to make decisions and manage business effectively
* Work with support team to develop forecasts that best reflect market realities; update forecasts as required, on a monthly basis as a minimum
* Timely and effective review of actual performance to ensure goals are achieved and adjust plans as necessary
* Manage customer-specific budgets and update Salesforce
* Analysis of sell-through data and market intelligence to maximize business opportunities while minimizing risk
* Communicate clearly and efficiently with customers; and provide fast solutions to challenges
* Work proactively and effectively with team members to deliver best possible customer service
* Work in a team environment with a friendly and diplomatic manner
* Quickly gain a thorough understanding of all account business objectives and marketing plans by gaining multi-level and cross-functional contacts within your account portfolio
* Develop innovative sales and marketing-led account plans that will maximize Spin Master's performance within each account
* Co-ordinate trade marketing and marketing activity within your accounts to ensure delivery of planned volume, distribution, and profit targets
* Maximise account profitability through strategic business planning, including delivery of volume, revenue, and margin, creative promotional work, and good use of data to provide customer solutions
* Work closely with accounts to gain joint agreement on objectives for sales growth while managing each account's selection process
* Negotiate at senior level to ensure company maximizes the advantage of long-term supply agreements and optimizes all elements of the marketing mix
* Accurate forecasting and working closely with the planning team to ensure stock is delivered to accounts as required

What You'll Need:

* Demonstrated success managing a business portfolio
* Customer-driven approach and a 'go-getter' attitude
* Ability to build and maintain relationships, both externally and internally
* Proficiency in MS Office software (Excel, Word, PowerPoint), SAP, Salesforce (an asset)
* Demonstrated organization, planning, and communication skills
* Goal-oriented to achieve targets through self-motivation, persistence, and determination
* Ability to create and maintain business presentations, Excel files, read POS reports
* Thorough understanding and use of forecasting systems
* Full clean driving license