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Training Administrator
2 months ago
The Portfolio Management Office (PMO) is a newly developed integral part of the organization, underpinning all training by managing business process and governance requirements to support training development and delivery. As a key member of the PMO team, you will play a crucial role in ensuring the smooth operation of the office.
Key Responsibilities- Monitor and manage incoming enquiries, distributing emails to relevant stakeholders and ensuring timely action/replies.
- Conduct onboarding activities for new joiners, including liaison with line managers, contracting companies, and IT setup.
- Act as the single point of contact for administrative collaboration across the organization.
- Oversee and manage the PMO's file structure and SharePoint, providing advice and guidance to team members as needed.
- Deliver administrative support to the PMO Programme Manager and project managers, as required.
- Undertake site and course bookings for PMO members and visitors.
- Advise and support team members on site/room/visitor bookings.
- Liaise with the Head of NSA/CTO's PA and the PMO.
- Assist in generating and disseminating briefing packs in support of PMO activities.
- Seek best practices replication and continuous improvement for administration tasks.
- Support the management of KPIs and Inspiro performance evaluation.
- Support the development of post-course feedback reports.
- Oversee and manage the SharePoint file system for the PMO.
- Good written and verbal communication skills.
- Good knowledge of MS Office, specifically Word, Excel, and PowerPoint.
- Organizing and planning skills.
- Team working skills.
- Ability to respond to fast-moving situations.
- Cross-team/organization collaboration.
- Ability to work without direct oversight and manage own time to deliver outputs as required.
- Project management understanding.
- Experience in supporting committees.