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Training Administrator

2 months ago


Gloucester, United Kingdom Manpower UK Ltd Full time
About the Role

The Portfolio Management Office (PMO) is a newly developed integral part of the organization, underpinning all training by managing business process and governance requirements to support training development and delivery. As a key member of the PMO team, you will play a crucial role in ensuring the smooth operation of the office.

Key Responsibilities
  • Monitor and manage incoming enquiries, distributing emails to relevant stakeholders and ensuring timely action/replies.
  • Conduct onboarding activities for new joiners, including liaison with line managers, contracting companies, and IT setup.
  • Act as the single point of contact for administrative collaboration across the organization.
  • Oversee and manage the PMO's file structure and SharePoint, providing advice and guidance to team members as needed.
  • Deliver administrative support to the PMO Programme Manager and project managers, as required.
  • Undertake site and course bookings for PMO members and visitors.
  • Advise and support team members on site/room/visitor bookings.
  • Liaise with the Head of NSA/CTO's PA and the PMO.
  • Assist in generating and disseminating briefing packs in support of PMO activities.
  • Seek best practices replication and continuous improvement for administration tasks.
  • Support the management of KPIs and Inspiro performance evaluation.
  • Support the development of post-course feedback reports.
  • Oversee and manage the SharePoint file system for the PMO.
Requirements
  • Good written and verbal communication skills.
  • Good knowledge of MS Office, specifically Word, Excel, and PowerPoint.
  • Organizing and planning skills.
  • Team working skills.
  • Ability to respond to fast-moving situations.
  • Cross-team/organization collaboration.
  • Ability to work without direct oversight and manage own time to deliver outputs as required.
Desirable Attributes
  • Project management understanding.
  • Experience in supporting committees.