Contact Centre Administrator Assistant
5 days ago
Personnel Link Employment Group Ltd is hiring a Contact Centre Administrator Assistant to work in Hertfordshire. As an Arrears Recovery Specialist, you will be responsible for recovering unpaid service charges and ground rent arrears in a timely and accurate manner. You will also be working to set service level agreements, ensuring agents are kept regularly updated with the latest progress of each case referred to the client.
Job DetailsThe estimated salary for this role is £23,500 per annum, with a review every 6 months. You will receive 25 days of annual leave plus bank holidays. The successful candidate will have great telephone manner and familiarity with customer systems, high attention to detail, and ability to work accurately under pressure.
Key Responsibilities- Recovering unpaid monies in a timely and accurate manner
- Providing prompt and efficient service to clients
- Dealing with inbound/outbound calls
- Following set processes and guidelines to ensure all required actions are carried out to achieve the desired outcome
- Processing card and cheque payments
- Assisting clients with any queries and responding to emails
- Ensuring daily individual and team targets are achieved
- Preparing and serving section 121 notices
- Reporting to the management team
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Contact Centre Administrator
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Hertford, United Kingdom Personnel Link Employment Group Full timeTitle: Contact Centre Administrator Location: Hertford Pay: Starting at £23,500 per annum (with 2 reviews a year) Hours: Monday to Friday 09:00-17:00 We are looking for a permanent Contact Centre Administrator in Hertford for an immediate start. Contact Centre Administrator Details: - Salary of £23,500 per annum - Salary review every 6 months - 25 days...
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Contact Centre Administrator
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Hertford, United Kingdom Personnel Link Employment Group Ltd Full timeContact Centre Administrator Job SummaryThis is a fantastic opportunity to join our team as a Contact Centre Administrator - Debt Recovery. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that all client interactions are handled professionally and efficiently.Key Responsibilities:Handle incoming...
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Hertford, United Kingdom Personnel Link Employment Group Ltd Full timeHiring Contact Centre Administrator to work in Hertford! You will be recovering unpaid service charge and ground rent arrears in a timely and accurate manner. You will be working to set service level agreements. Ensuring agents are kept regularly updated with the latest progress of each case referred to the client. Contact Centre Admin Salary: * ...
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Call Centre Agent
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Hertford, United Kingdom CV-Library Full timeHiring Contact Centre Administrator to work in Hertford ! You will be recovering unpaid service charge and ground rent arrears in a timely and accurate manner. You will be working to set service level agreements. Ensuring agents are kept regularly updated with the latest progress of each case referred to the client. Contact Centre Admin...
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Call Centre Agent
1 week ago
Hertford, United Kingdom Personnel Link Employment Group Ltd Full timeHiring Contact Centre Administrator to work in Hertford!You will be recovering unpaid service charge and ground rent arrears in a timely and accurate manner. You will be working to set service level agreements. Ensuring agents are kept regularly updated with the latest progress of each case referred to the client.Contact Centre Admin Salary: * £23,500...
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Administrative Assistant
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