Contact Centre Administrator
6 months ago
Title: Contact Centre Administrator
Location: Hertford
Pay: Starting at £23,500 per annum (with 2 reviews a year)
Hours: Monday to Friday 09:00-17:00
We are looking for a permanent Contact Centre Administrator in Hertford for an immediate start.
Contact Centre Administrator Details:
- Salary of £23,500 per annum
- Salary review every 6 months
- 25 days of holiday plus bank holidays
- Copmpany Pension
- Recovering unpaid monies in a timely and accurate manner
- Providing prompt and efficient service to clients
- Dealing with inbound/outbound calls
- Following set processes and guidelines to ensure all required actions are carried out to achieve the desired outcome
- Processing card and cheque payments
- Ensure daily individual and team targets are achieved
- Reporting to the management team
Contact Centre Administrator Requirements:
- Excellent customer service, communication and organisational skills
- Great telephone manner and familiarity with customer systems
- High attention to detail
**Salary**: £23,500.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
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