Administration & Facilities Assistant

4 months ago

Hertford, United Kingdom Herts at Home Full time

**Job Vacancy**

**Job Title**: Administration and Facilities Assistant

**Reporting to**:Recruitment and Training Manager

**Location**: Hertford Registry Office Building - County Halls

Minimal travel to sites required.

**Working Pattern**: 37.5 hours per week, Monday to Friday with the ability to work hours flexibly
- **Herts at Home are a care provider working with Hertfordshire County Council to provide care for people living in their own homes in the community and Extra Care schemes. We transform everyday lives by being people-centred, inclusive, and compassionate.**_

**The Role**

The Administration and Facilities Assistant will be a pivotal role for the business, with coordination of activities within the central office.

This is an exciting time to join the team in this new role as the company embarks on embedding new values and the implementation of an updated business plan for the next 3 years.

The role will support the Registered Operations Manager, functions above and supporting the Chief Executive Officer through the PA to enable the People Strategy to come to fruition.

**The Remit**

This list is non-exhaustive:
**Administrative**:

- Supporting the senior leadership team with projects.
- Printing, scanning & copying documents for the needs of the business.
- Work to establish administrative processes and procedures, to deliver clear outcomes, supporting the operations of others to achieve a cohesive service.
- Archiving including collection and deliveries (based either in Hertford or any of Herts at Home services in Hertfordshire).
- Setting agendas and taking meeting minutes.
- Managing and booking meetings into the Senior leader’s diaries, as required.
- Prepare for CQC and PAMMS Inspections. Ensure data is up to date and accessible.
- Producing Care Certificates.
- IT/Data: Entering information and data, running and producing reports (observing confidentiality of all information being shared to ensure compliance with data protection and GDPR).

**Facilitation**:

- Booking and preparing meeting rooms (internally and externally).
- Meeting and greeting colleagues and visitors.
- Providing refreshments for meetings.
- Ordering ICT Equipment (phones, laptop & badges).
- First point of contact for any queries related to IT, facilities, office environment and utilities within the needs of the business.
- Maintain stock levels of stationery and equipment across the business and communicate to the finance team for payments.

**The Person**

**Essential**:

- The ability to deliver and negotiate demanding workloads and projects with conflicting deadlines working to high level performance standards.
- Prioritise and organise day to day work with mínimal supervision, working toward deadlines and timeframes.
- The ability to prioritise company events and meetings alongside individual workload to meet deadlines.
- A clear communicator who can be sensitive and confident with others, including via telephone. Ability to work accurately and independently, using your own initiative.
- A good working knowledge of Microsoft Office in particular Word, PowerPoint and Excel.
- Able to work as part of a team with a positive approach to the workplace and commitment to working flexibly to achieve the needs of the service and team.
- A rapport builder, confident in communication with, and working alongside key stakeholders.
- Confident in escalating concerns, following company processes and utilising relevant departments for support.
- Happy to participate in team meetings and input into higher-level meetings where required.

**Desirable**:

- Knowledge of relevant standards and processes that govern certain areas of work.

Pay: £23,500.00-£25,500.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking
- Referral programme
- Store discount

Schedule:

- 8 hour shift
- Monday to Friday

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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