Hotel Ambassador

5 days ago


Edinburgh, Edinburgh, United Kingdom Malmaison Full time
Be the Face of Our Hotel

We're seeking a charismatic and customer-focused individual to join our team as Assistant Reception Manager at Malmaison. As the first and last point of contact for our guests, you'll set the tone for their visit and ensure a seamless experience.

As a key member of our front desk team, you'll be responsible for delivering exceptional service, managing guest interactions, and maintaining a high level of professionalism. If you're passionate about providing outstanding customer experiences and have a flair for hospitality, we'd love to hear from you.

What We Offer
  • Competitive rates of pay
  • Heavily discounted staff room rates at Malmaison, Hotel du Vin, and Frasers Hospitality
  • Discounted friends and family room rates
  • 35% off your bill when dining in our Brasseries and Bistros
  • Fully funded apprenticeship programs
  • High street discounts on a range of shops, experiences, and holidays
  • Cycle to work scheme
  • Healthcare cash plans
  • Referral schemes
  • A comprehensive uniform
  • Wellness and national campaign days
  • Complimentary stays on your 1st, 3rd, and 5th anniversaries
  • Employee assistance program

We're committed to creating a positive and inclusive work environment, and we welcome applications from all suitably qualified individuals.


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