Front Desk Ambassador
16 hours ago
We are seeking a skilled and charismatic Front Desk Ambassador to join our team at Hotel Du Vin. As the face of our hotel, you will be responsible for delivering exceptional customer service and creating a warm and welcoming atmosphere for our guests.
Key Responsibilities:
- Provide exceptional customer service and respond to guest inquiries in a timely and professional manner.
- Manage front desk operations, including check-in, check-out, and room assignments.
- Process payments, handle guest complaints, and resolve issues in a fair and efficient manner.
- Collaborate with the hotel team to ensure seamless guest experiences and high-quality service standards.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask with ease.
- Strong problem-solving and conflict resolution skills.
- High school diploma or equivalent required; hospitality experience preferred.
What We Offer:
- Competitive hourly rate.
- Opportunities for career advancement and professional growth.
- Discounted room rates and perks for employees and their families.
- A dynamic and supportive work environment.
At Hotel Du Vin, we are committed to providing exceptional service and creating unforgettable experiences for our guests. If you are a motivated and customer-focused individual who is passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity.
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