Front Desk Associate
4 weeks ago
The Scotsman Hotel is seeking a skilled and friendly Hotel Receptionist to join our team. As a key member of our front desk team, you will be responsible for ensuring the highest level of service to our guests.
Key Responsibilities:
- Provide exceptional customer service to guests, responding to their inquiries and resolving any issues in a professional and courteous manner.
- Manage the front desk operations, including checking guests in and out, handling room assignments, and processing payments.
- Work closely with the hotel's departments to ensure seamless communication and efficient service delivery.
- Maintain accurate records and data entry in the company's booking system.
Requirements:
- Previous experience in a similar role, preferably in the hospitality industry.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
- Availability to work a variety of shifts, including evenings and weekends, as required by the business.
- Previous experience with Opera or similar booking systems is desirable.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career development and growth within the company.
- A fun and dynamic work environment with a team of like-minded professionals.
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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