Front Desk Manager
4 weeks ago
Be the Face of Our Hotel
We are seeking an experienced and charismatic Assistant Reception Manager to join our team at Malmaison. As a key member of our front desk team, you will be responsible for delivering exceptional customer service and ensuring that every guest has a memorable experience.
Key Responsibilities:
- Provide warm and welcoming service to guests, responding to their needs and resolving any issues promptly.
- Manage the front desk team, ensuring that all tasks are completed efficiently and effectively.
- Collaborate with other departments to ensure seamless service delivery and high standards.
- Develop and implement strategies to improve customer satisfaction and loyalty.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career development and progression.
- A dynamic and supportive work environment.
- Access to our wellness and national campaign days calendar.
- Complimentary stays on your 1st, 3rd, and 5th anniversary with dinner, bed, and breakfast.
About Us:
Malmaison is a leading hospitality brand, committed to delivering exceptional service and creating memorable experiences for our guests. We are proud to be an equal opportunities employer and welcome applications from all suitably qualified persons.
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