Customer Service Representative

3 days ago

Broughton, United Kingdom Forest Pines Hotel, Spa & Golf Resort Full time

About the Role:

We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Forest Pines Hotel, Spa & Golf Resort.

Key Responsibilities:

  • Provide exceptional customer service to guests, ensuring a warm and welcoming experience.
  • Manage front desk operations, including check-in, check-out, and room assignments.
  • Process payments, handle guest inquiries, and resolve any issues in a professional and courteous manner.
  • Work collaboratively with the hotel team to ensure seamless guest experiences.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Access to our state-of-the-art leisure facilities and spa.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and multitask.
  • Strong time management and organizational skills.
  • Passion for delivering outstanding customer service.

Why Join Us:

Forest Pines Hotel, Spa & Golf Resort is a 4-star hotel located in Scunthorpe, offering a unique blend of luxury and relaxation. We are proud to be a Disability Confident employer and committed to diversity, inclusion, and equal opportunities for all.

Apply Now:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.

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