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Customer Service Representative

2 months ago

Broughton Astley, Leicestershire, United Kingdom Skill Force Recruitment Ltd Full time
Job Title: Customer Service Advisor

We are seeking a highly organized and customer-focused individual to join our Contract Services team as a Customer Service Advisor. As a key member of our team, you will be responsible for providing exceptional customer service, resolving issues, and maintaining accurate records.

Key Responsibilities:
  • Pass on customer feedback to the product or sales team
  • Assist customers with account creation or registration
  • Check the availability of products or services
  • Provide information and answer questions to customers
  • Investigate and resolve customer complaints
  • Maintain accurate records of customer information and issues
  • Escalate inquiries to the appropriate team when necessary
  • Build and maintain strong relationships with customers
What We Offer:
  • A competitive salary of £26,000 per annum
  • A Medicash medical incentive plan
  • A Monday to Friday schedule with 40 hours per week

At Skill Force Recruitment Ltd, we are committed to providing a supportive and dynamic work environment. If you are a motivated and customer-focused individual who is looking for a new challenge, please apply for this exciting opportunity.