Administrator

4 months ago


Broughton Astley, United Kingdom Vanilla Recruitment (UK) Ltd Full time

We’re working with a successful local company who are looking for an enterprising Office Administrator to join their busy team.

The Office Administrator will support the business by carrying out a range of clerical duties. You will often be the first representative of the company when customers visit or call, so a friendly helpful approach and a commitment to excellent customer service are of the utmost importance.

**Hours of work**:

- Monday to Friday
- 37.5 hours a week 8.30am - 5.00 pm

**Salary and benefits**:

- £23,000
- Free parking
- 20 days annual leave + bank holidays

**As Office Administrator, you’ll have the following duties and responsibilities**:

- Inputting and processing orders accurately onto the CRM system
- Generating and following up on quotes, communicating with customers where required to clarify details or obtain missing information
- Collaborating with the sales team to resolve order discrepancies or issues
- Producing and maintaining documents such as order confirmations, delivery notes and Proforma invoices
- Liaising with colleagues across the business
- Identifying stock errors and organising system adjustments
- Raising and filing paperwork
- Addressing any payment-related enquiries or issue
- Providing updates to customers and internal stakeholders as needed
- Regularly reviewing and updating customer and product information in the system
- Liaising with other departments to resolve customer concerns
- Ensuring that all order processing activities comply with company policies and relevant regulations

**We’re looking for an Office Administrator with the following skills and experience**:

- Extensive previous administration experience in a similar role
- Strong IT proficiency and a sound understanding of using MS Outlook, Word and Excel in a business setting
- Excellent communication skills, both verbally and in writing
- Demonstrates a positive, ambitious and “can-do” approach
- Works in a well-organised manner with exemplary attention to detail

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00 per year

**Benefits**:

- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- Administrative experience: 2 years (required)

Ability to Commute:

- Leicester (required)

Work Location: In person

Reference ID: 7248


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