Customer Service Associate

4 weeks ago


Broughton, United Kingdom Primark Full time
Customer Service Role

We are looking for a highly motivated and enthusiastic Customer Service Associate to join our team at Primark. As a Customer Service Associate, you will be responsible for providing an exceptional customer experience by assisting customers with inquiries, returns, and exchanges. You will also be required to maintain a high level of store visual standards, including merchandising and stockroom organization.

Key Responsibilities:

  • Provide excellent customer service by greeting customers, answering questions, and resolving issues in a professional and courteous manner
  • Maintain a high level of store visual standards, including merchandising and stockroom organization
  • Process customer transactions, including cash, credit, and debit card sales
  • Manage and maintain stock levels, including receiving, unpacking, and checking off new deliveries
  • Work effectively as part of a team to achieve sales and customer service goals

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Ability to lift up to 25kg and stand for long periods of time
  • Basic math skills and accuracy with handling cash and operating a point of sale system
  • Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends


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