Ambassador of Music Culture
5 days ago
As a passionate Community Manager, you will be responsible for fostering engagement with our community of music enthusiasts. Your primary goal will be to develop and execute strategies that promote the Mixcloud platform, ensuring a strong presence across various online communities.
We're seeking an experienced professional with excellent written and verbal communication skills, who can adapt their approach to resonate with diverse genres and emerging scenes. You will work closely with our Marketing team to identify and onboard key off-platform communities that align with our goals.
Your responsibilities will include crafting community-oriented communication strategies, educating creators about Mixcloud's products, and gathering feedback from both directions. You will also be responsible for developing impactful copy for our marketing pages, writing engaging content for email, and contributing insightful ideas to team workshops.
In this role, you will have the opportunity to unearth success stories and feature creators across our marketing touchpoints. You will also explore and implement new ways to engage with and reward our community.
Key Responsibilities- Crafting community-oriented communication strategies to improve awareness and use of the Mixcloud platform
- Developing and delivering training programs to educate creators about Mixcloud's products
- Gathering and reporting feedback from both directions
- Creating impactful copy for marketing pages and engaging content for email
- Identifying and engaging with new creators for partnership opportunities
- 3-5 years experience as a Community Manager for a brand
- Familiarity with the Mixcloud Platform
- Knowledgeable and inquisitive about diverse genres and emerging scenes
- Excellent written and verbal communication skills
- Able to craft engaging and authentic copy and messaging
- Familiarity with online community tools, CRM systems, and social media platforms
- Creative problem solver capable of managing multiple tasks and working independently
- Team player who can collaborate across departments
We offer a competitive salary of £50,000 per annum, plus benefits such as remote work flexibility, weekly members' drinks, monthly tea sessions, and cultural activities. Based in the UK, we have a dynamic and inclusive work environment that values growth and self-learning.
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