Sales Account Manager
4 weeks ago
We are seeking an experienced Sales Account Manager to join our team in Greater London/Home Counties. As a key member of our sales team, you will be responsible for managing a portfolio of customers and driving revenue growth.
Key Responsibilities- Develop and execute strategic account plans to increase revenue and improve customer satisfaction.
- Collaborate with internal teams to deliver profitable revenues and enhance customer experiences.
- Qualify and quantify customer needs in AV, event technology, and related technical services.
- Create and execute sales strategies to penetrate new and existing accounts.
- Stay up-to-date with industry trends and build relationships with key stakeholders.
- Ensure consistent progress with each account, moving from vendor status to trusted advisor and buy/sell hierarchy.
- Communicate technical needs effectively with clients and internal partners.
- Review quotes for compliance with company policies.
- Understand product offerings and communicate customer needs cross-functionally.
- Partner with operations and production teams to maximise client satisfaction and event profitability.
The successful candidate will have 3-5 years of sales and business development experience in AV, UC, events, or a related industry. Key skills include:
- Excellent customer service skills.
- Ability to create and execute customised account plans.
- Experience networking targeted customers at industry events.
- CRM experience.
- Strong focus on achieving financial targets.
- Strong written and oral communication skills.
- Excellent organisational skills.
- In-depth understanding of modern workspace, AV, and UC collaboration industry.
The salary range for this role is £50,000-£60,000 plus bonuses and benefits based in Greater London/Home Counties.
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