Desktop Support Technician

5 days ago


Bournemouth, Bournemouth, United Kingdom In Technology Group Limited Full time

Job Summary:

We are seeking a highly skilled and motivated IT Support Engineer to join our growing team at In Technology Group Limited. As a key member of our team, you will be responsible for providing exceptional technical support to our clients, ensuring their IT systems are running smoothly and efficiently.

Key Responsibilities:

  • Provide first- and second-line technical support to clients via phone, email, and on-site visits.
  • Troubleshoot and resolve technical issues with desktops, laptops, mobile devices, and other IT equipment.
  • Install, configure, and maintain software and hardware systems.
  • Collaborate with our team to identify and implement process improvements.
  • Stay up-to-date with the latest technology trends and advancements.

Requirements:

  • 2+ years of experience in a similar role.
  • Strong knowledge of Microsoft Office, Windows Desktop OS, Office 365, Windows Server, Active Directory, and Networking.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.

Language: English (en-US)



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