Desktop Support Technician
5 days ago
Job Summary:
We are seeking a highly skilled and motivated IT Support Engineer to join our growing team at In Technology Group Limited. As a key member of our team, you will be responsible for providing exceptional technical support to our clients, ensuring their IT systems are running smoothly and efficiently.
Key Responsibilities:
- Provide first- and second-line technical support to clients via phone, email, and on-site visits.
- Troubleshoot and resolve technical issues with desktops, laptops, mobile devices, and other IT equipment.
- Install, configure, and maintain software and hardware systems.
- Collaborate with our team to identify and implement process improvements.
- Stay up-to-date with the latest technology trends and advancements.
Requirements:
- 2+ years of experience in a similar role.
- Strong knowledge of Microsoft Office, Windows Desktop OS, Office 365, Windows Server, Active Directory, and Networking.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- Collaborative and dynamic work environment.
Language: English (en-US)
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