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Senior Technical Support Specialist
2 months ago
About the Role:
Talent Finder Jobs is seeking a highly skilled and experienced Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing high-quality technical support to our customers, ensuring that their IT systems are running smoothly and efficiently.
Key Responsibilities:
- Provide on-site and remote technical support to customers
- Perform various tasks to support service or system maintenance and IT project delivery
- Troubleshoot and support modern desktop environments (Windows 10/macOS)
- Administer and support Active Directory and Microsoft 365
- Understand computer and server components, networks, and infrastructure
- Conduct Enhanced DBS checks and maintain a clean record
Requirements:
- Minimum 1-year IT support experience
- Active Directory and Microsoft 365 administration/support
- Troubleshooting and supporting modern desktop environments (Windows 10/macOS)
- Understanding of computer and server components, networks, and infrastructure
- Enhanced DBS check (conducted by the company and must remain clean)
What We Offer:
- Salary: £25,200 - £26,500 (depending on experience)
- Training and pathways to enhance your technical skills
- Company vehicle
- 24 days paid holiday + Bank Holidays
- Childcare, eyecare, and cycle to work scheme
- Company-funded social events
- Workplace pension scheme