IT Infrastructure Technician

1 week ago


Bournemouth, Bournemouth, United Kingdom Shaw Daniels Solutions Full time
Job Description

Job Summary:

We are seeking a highly skilled and experienced Technical Support Specialist to join our team at Shaw Daniels Solutions. As a Field Service Engineer, you will be responsible for providing on-site technical support to our clients, including hardware and software troubleshooting, desktop and printer support, and basic installations.

Key Responsibilities:

  • Provide technical support and services at client sites, ensuring prompt and efficient resolution of technical issues.
  • Perform installations, troubleshooting, and support for various hardware and software, including desktops, printers, and other IT equipment.
  • Commit to personal development and training, staying up-to-date with the latest technologies and industry trends.
  • Collaborate with our team to deliver high-quality technical support and services to our clients.

Requirements:

  • Relevant certifications such as CompTIA A+/N+ (MCDST, ITIL Foundation v4 preferred).
  • Excellent communication and interpersonal skills, with the ability to work independently or as part of a team.
  • Strong problem-solving skills, with the ability to analyze complex technical issues and develop effective solutions.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional development and training.
  • A dynamic and supportive work environment.


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