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Senior Technical Support Specialist

2 months ago


Bournemouth, Bournemouth, United Kingdom Talent Finder Jobs Full time £25,200 - £26,500

About the Role:

Talent Finder Jobs is seeking a highly skilled and experienced Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing high-quality technical support to our customers, ensuring that their IT systems are running smoothly and efficiently.

Key Responsibilities:

  • Provide on-site and remote technical support to customers
  • Perform various tasks to support service or system maintenance and IT project delivery
  • Troubleshoot and support modern desktop environments (Windows 10/macOS)
  • Administer and support Active Directory and Microsoft 365
  • Understand computer and server components, networks, and infrastructure
  • Conduct Enhanced DBS checks and maintain a clean record

Requirements:

  • Minimum 1-year IT support experience
  • Active Directory and Microsoft 365 administration/support
  • Troubleshooting and supporting modern desktop environments (Windows 10/macOS)
  • Understanding of computer and server components, networks, and infrastructure
  • Enhanced DBS check (conducted by the company and must remain clean)

What We Offer:

  • Salary: £25,200 - £26,500 (depending on experience)
  • Training and pathways to enhance your technical skills
  • Company vehicle
  • 24 days paid holiday + Bank Holidays
  • Childcare, eyecare, and cycle to work scheme
  • Company-funded social events
  • Workplace pension scheme