Guest Services Manager

Role ResponsibilityIn this role, you will be responsible for creating a thriving workplace and ensuring your team is satisfied in their job and work environment. You will act as a role model for all ambassadors by continuously exhibiting a high level of service and attention to detail in all tasks. Your primary focus will be on managing the day-to-day...

Role ResponsibilityIn this role, you will be responsible for creating a thriving workplace and ensuring your team is satisfied in their job and work environment. You will act as a role model for all ambassadors by continuously exhibiting a high level of service and attention to detail in all tasks. Your primary focus will be on managing the day-to-day...

Job SummaryAt Rapport Guest Services, we are seeking a motivated and customer-focused Corporate Receptionist to join our team.Key ResponsibilitiesProvide exceptional guest management services, ensuring seamless check-in and check-out processes for employees and guests.Take ownership of the reception areas, maintaining high standards of cleanliness and...

Role OverviewIn this role, you will be responsible for creating a positive and productive work environment for our ambassadors. You will act as a role model by consistently demonstrating excellent service skills and attention to detail in all tasks.Key ResponsibilitiesManage rotas, attendance, and staffing issuesDelegate tasks to supervisors and...

Role OverviewThis is an exciting opportunity to join Rapport Guest Services as a Corporate Guest Services Ambassador. As a key member of our team, you will be responsible for providing exceptional guest experiences across all aspects of our business.Key ResponsibilitiesCovering all roles across the business, including reception, switchboard, concierge, floor...

About Rapport Guest ServicesWe are seeking a highly skilled and experienced Corporate Receptionist to join our team at Rapport Guest Services. This is an exciting opportunity for someone who is passionate about delivering exceptional guest service and has a proven track record in providing seamless and personal experiences.Job Summary:The successful...

Role OverviewThe Corporate Mobile Receptionist will play a pivotal role in providing exceptional guest services to our clients. This dynamic individual will be responsible for covering all roles across the business, including reception, switchboard, concierge, floor coordinator, lobby host, and helpdesk.Key ResponsibilitiesProactively handle guest requests...

Role OverviewWe are seeking a highly skilled and experienced Corporate Mobile Receptionist to join our dynamic team at Rapport Guest Services. This is an exciting opportunity for a motivated and customer-focused individual to provide exceptional support across various business functions, including reception, switchboard, concierge, floor coordination, lobby...

About Rapport Guest ServicesWe are a leading provider of exceptional guest experiences in the corporate environment.Job SummaryThis is an exciting opportunity for a highly motivated and customer-focused individual to join our team as a Front Desk Ambassador. The successful candidate will provide unparalleled service to our clients, ensuring that every...

Role OverviewThe Corporate Mobile Receptionist will be responsible for covering all roles across the business, including receptionist, switchboard, concierge, floor coordinator, lobby host, and helpdesk.Key responsibilities will include:Proactively dealing with guest requests in an efficient, friendly, and timely manner.Handling all external and internal...

Role OverviewThe Corporate Mobile Receptionist will be responsible for covering all roles across the business, including receptionist, switchboard, concierge, floor coordinator, lobby host, and helpdesk. This individual will proactively deal with guest requests in an efficient, friendly, and timely manner, ensuring all business requirements are met promptly...

Role OverviewThe Corporate Mobile Receptionist will be responsible for covering all roles across the business, including receptionist, switchboard, concierge, floor coordinator, lobby host, and helpdesk.Key responsibilities will include:Proactively dealing with guest requests in an efficient, friendly, and timely manner.Handling all external and internal...

Role ResponsibilityAs a key member of the Rapport Guest Services team, the successful candidate will be responsible for delivering exceptional guest experiences in a luxury corporate environment.Welcoming guests and ensuring a seamless and personal guest journeyActing upon all requests that guests might have in an efficient, friendly and timely...

Role ResponsibilityTo deliver exceptional service and care to all Broadgate employees and visitors, adhering to service level agreements and established policies.Ensure a warm and professional welcome, acknowledging guests promptly and maintaining a friendly demeanor.Proactively gather customer feedback and maintain awareness of building facilities to...

Role ResponsibilitiesWe are seeking a talented Reception Supervisor to join our team at Rapport Guest Services. As a Reception Supervisor, you will be responsible for providing exceptional service to our internal clients and guests, ensuring a warm and welcoming atmosphere in our ground floor welcome area.Deliver outstanding service to our guests and...

Role ResponsibilityWe are seeking a highly skilled and enthusiastic Front of House Coordinator to join our team at Rapport Guest Services.To provide exceptional service and care to all Broadgate employees and visitors, adhering to service level agreements and established policies and procedures.Deliver outstanding guest service, ensuring all guests are...

Role OverviewThe Customer Service Liaison will be responsible for providing exceptional guest experiences at Rapport Guest Services. This role involves warmly greeting guests, escorting them to their destinations, and maintaining awareness of building facilities to advise and direct guests appropriately.Key ResponsibilitiesWarmly greet all guests and...

Role ResponsibilitiesTo ensure seamless guest management on behalf of our clients, including welcoming employees and guests into the building, hosting, and escorting guests when required.To take ownership of the reception areas, maintaining high standards of cleanliness and reporting any issues promptly.When on client floors, to meet and escort guests to...

Role OverviewThe Community Coordinator will be responsible for maintaining the appearance of our space and meeting rooms, welcoming visitors, and ensuring they are well taken care of during their meetings. This role will also oversee meeting room bookings, including setup, and assist with event preparation, such as promotion, logistics, and space setup.Key...

Role OverviewThe Guest Service Ambassador will be responsible for delivering exceptional customer service to our guests. This includes warmly greeting all guests, escorting them to their destinations, and maintaining awareness of building facilities to advise and direct guests appropriately.Key ResponsibilitiesProvide a warm and welcoming experience for all...