Complaints Resolution Specialist

Job OverviewSS&C Technologies Holdings is seeking a skilled Complaint Resolution Specialist to join our team. As a key member of our customer service team, you will be responsible for investigating and resolving customer complaints in a fair and timely manner.Key Responsibilities:Conduct thorough investigations into customer complaints, gathering all...

Job DescriptionSS&C Technologies Holdings is a global provider of investment, financial services and software for the financial services and healthcare industries. As a Complaint Resolution Specialist, you will play a key role in ensuring customer satisfaction by investigating and resolving complaints in a timely and professional manner.Key...

Job DescriptionSS&C Technologies Holdings is a global provider of investment, financial services and software for the financial services and healthcare industries. As a Complaint Resolution Specialist, you will play a crucial role in ensuring customer satisfaction by investigating and resolving complaints in a timely and professional manner.Key...

Job DescriptionSS&C Technologies is a global provider of investment, financial services and software for the financial services and healthcare industries. As a Complaints Handler, you will be part of the Complaints Team, which oversees the administration of all complaints received by SS&C for their clients. These are resolved by telephone, email or letter,...

Job OverviewSS&C Technologies Holdings, a global leader in financial services and software, is seeking a skilled Customer Service Resolution Specialist to join their team. This role involves investigating customer complaints, analyzing facts, and providing timely resolutions. ResponsibilitiesInvestigate and Resolve Complaints: Research and analyze complaint...

Complaints Team Manager Job DescriptionWe are seeking a highly skilled and experienced Complaints Team Manager to join our team at Diligenta. As a key member of our complaints handling team, you will be responsible for leading and managing a team of complaint handlers who investigate and resolve complaints for Life, Pensions and Investment products.Key...

At Diligenta, we're passionate about delivering exceptional customer experiences. As a key member of our team, you'll play a vital role in ensuring that our customers receive the highest level of service and satisfaction.Company OverviewWe're a leading Life and Pensions service provider, working closely with our clients to transform their operations and...

We are seeking a skilled Customer Service Representative to join our team at Diligenta. As a key member of our customer service team, you will be responsible for resolving customer complaints and queries in a timely and professional manner.The ideal candidate will have experience in financial services or complaint handling, with a passion for helping people...

Customer Experience SpecialistAt Diligenta, we're committed to delivering exceptional customer experiences. As a Customer Experience Specialist, you'll play a vital role in resolving customer complaints and queries in a timely and effective manner.Key responsibilities include:Providing empathetic and solution-focused support to customersInvestigating and...

Job SummarySS&C Technologies is seeking a skilled Customer Service Representative to join our Complaints Team. As a key member of our team, you will be responsible for investigating and resolving customer complaints related to investment products. Key ResponsibilitiesInvestigate and resolve customer complaints in a timely and professional mannerResearch and...

Customer Service Quality Assurance SpecialistWe are seeking a Customer Service Quality Assurance Specialist to join our dynamic Support Team at Diligenta. This exciting role offers opportunities for career progression and involves leading quality monitoring across all complaint teams, while also supporting, developing, and enhancing the performance of each...

OverviewOpportunityRobertson Group is seeking a skilled Procurement Specialist to join our team. As a key member of our procurement team, you will be responsible for managing the procurement process, ensuring compliance with our procurement and supply chain management strategy, and delivering high-quality results.Your New RoleAs a Procurement Specialist, you...

About the Role:We are seeking a compassionate and caring individual to join our team as a Complaint Handler. As part of our UK-based Life and Pensions service provider, you will play a vital role in supporting the varied customer needs of our client M&G plc.Key Responsibilities:Resolve customer complaints and queries in a timely and effective mannerWork...

We are seeking a highly skilled Quality Assurance Specialist to join our Support Team at Diligenta.Your role will involve continuously supporting and developing staff to drive improvements in quality, productivity, and competence, ensuring that we consistently deliver outstanding service to our customers.Key Responsibilities:Deliver quality assurance across...

Customer Service Quality Assurance SpecialistDiligenta's vision is to be acknowledged as a leading provider of life and pensions administration services. Our customer-centric approach drives us to deliver exceptional service to our clients. As a Customer Service Quality Assurance Specialist, you will play a key role in ensuring that our service meets the...

Customer Service RepresentativeAt Diligenta, we pride ourselves on delivering exceptional customer experiences. As a Customer Service Representative, you will play a vital role in resolving customer complaints and queries in a compassionate and caring manner.This role involves working closely with customers to understand their issues and providing tailored...

Customer Service Advocate Role OverviewDiligenta is a leading Life and Pensions service provider, offering a rewarding opportunity to support customer needs and develop a career in the finance industry.We pride ourselves on delivering exceptional service and ensuring our customers feel satisfied. As a Customer Service Advocate, you will work closely with...

We are looking for a skilled Governance Specialist to support the formal Governance and oversight of the Services provided on behalf of M&G by material third party suppliers.The role holder will support the delivery of these responsibilities through data, insight and engagement across M&G Life.Key Responsibilities:Operate within the Third-Party policy...

Customer Service Quality Auditor RoleWe are seeking a Customer Service Quality Auditor to join our dynamic Support Team. The ideal candidate will have excellent knowledge of Life & Pension products and previous experience working within Complaints or Customer Services. The successful candidate will be responsible for delivering quality assurance, managing...

Customer Service Quality Auditor RoleAt Diligenta, we strive to be the best-in-class platform-based life and pensions administration service provider. Our customer service is at the heart of everything we do, and our aim is to transform our clients' operations. We drive a culture that is founded on positive change and development.We are seeking a Customer...