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Customer Service Support Assistant

3 weeks ago

Deeside, Flintshire, United Kingdom CV-Library Full time

Job Overview

The Russell Taylor Group Ltd is seeking a skilled Customer Support & Sales Administrator to join their team in Deeside. This role will involve providing administrative support to the management team and other staff members.

About the Role

This permanent position offers a salary of £30,000 per annum and involves performing various administrative tasks to support daily operations, answering phone calls and emails professionally, processing customer orders via emails and telephone, and liaising with customers and suppliers.

Main Responsibilities

  • Perform various administrative tasks to support daily operations
  • Provide administrative support to the management team and other staff members
  • Collaborate effectively with team members
  • Answer phone calls and emails professionally
  • Processing Customer orders via emails and telephone
  • Liaising with Customers and Suppliers
  • Arranging and booking of transport for customer orders
  • Processing data using Sage 200
  • Work closely with the sales team and key stakeholders across the business
  • Assisting in managing a number of wholesale accounts
  • Generating leads and new business opportunities

The Ideal Candidate

We are looking for someone with strong administration skills, strong organisational skills, ability to work on own initiative, ERP experience - ideally in Sage 200, and previous experience in a sales role would be an advantage.