Operational Excellence Leader
14 hours ago
About Our Organisation
\We are a dynamic and innovative organisation that is dedicated to providing exceptional energy solutions to businesses across the UK. With a strong focus on customer satisfaction and operational excellence, we are committed to delivering high-quality service and value to our customers.
\Job Overview
\We are seeking an experienced Operations Manager to lead and manage our operations team. As a key member of our senior management team, you will be responsible for developing and implementing operational strategies to drive business growth and efficiency.
\Key Responsibilities
\- \
- Develop and implement operational excellence strategies to drive business growth and efficiency\
- Manage multiple departments to achieve optimal performance and productivity\
- Streamline communication across various functions to ensure seamless collaboration\
- Manage escalated customer queries and resolve issues in a timely manner\
- Lead and develop the team to achieve high-performance results\
- Track key performance indicators (KPIs) to measure progress and identify areas for improvement\
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Requirements
\To be successful in this role, you should have a good background in people management and driving operational success. You should also have excellent leadership skills, with the ability to motivate and develop your team.
\What We Offer
\This is an excellent opportunity for an experienced leader looking for the next exciting step in their career. You will have the chance to work with a growing organisation that values innovation and customer-centricity. In addition to a competitive salary of £58,000 per annum, we offer regular salary reviews, progression opportunities, 28 days' holiday, pension scheme, and flexible working arrangements.
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