Service Excellence Leader

2 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Tesco Bank Full time

We're looking for someone who shares our values.

We are seeking a Customer Service Team Leader (Protect) - Home to join our Insurance and Money Services team. As a seasoned leader, you will be responsible for motivating and developing a team of colleagues to deliver exceptional customer service.

The Key Responsibilities:
* Leading a team of colleagues to provide excellent customer service
* Developing and implementing strategies to improve customer satisfaction
* Coordinating with other teams to achieve business objectives

Our Values:
* Serving our customers, communities, and planet a little better every day
* Delivering excellent customer service
* Building strong relationships with colleagues and stakeholders

What We Offer:
* A competitive salary of £43,000 per annum
* Private Medical Insurance (WL2+) and virtual GP Service for you and your family
* Performance related annual bonus
* Enjoy a generous holiday allowance with a minimum of 30 days, with the opportunity to buy more

Who We Are:
Tesco Bank is an award-winning financial services provider dedicated to serving our customers, communities, and planet a little better every day. We offer a range of benefits, including private medical insurance, performance-related bonuses, and a generous holiday allowance.

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