Service Excellence Leader

5 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Stonegate Group Full time

Are you looking for a challenging and rewarding role in hospitality?

We're seeking an experienced Team Lead to join our team at Slug and Lettuce Quayside, where you'll have the opportunity to make a real impact on our guests' experiences.

Job Details

This is an excellent opportunity to develop your leadership skills and become a key contributor to our team's success.

Key Responsibilities:
  • Develop and implement effective strategies to drive sales growth and improve operational efficiency.
  • Lead a high-performing team, promoting a culture of excellence and customer satisfaction.
  • Maintain a positive and inclusive work environment, fostering open communication and collaboration among team members.
  • Monitor and analyze sales data to identify opportunities for growth and improvement.

A successful candidate will have excellent leadership skills, be able to motivate and inspire their team, and possess a strong passion for delivering outstanding customer experiences.

What's In It For You?

As a member of our team, you can expect:

  • A competitive salary of £27,000 - £33,000 per annum (dependent on experience)
  • Ongoing training and development opportunities to support your career growth
  • A comprehensive benefits package, including a reward card offering 25% off food and drink across our estate
  • Flexible working arrangements to support work-life balance
  • Access to exclusive discounts and perks through our online benefits portal

If you're a motivated and results-driven individual who excels in a fast-paced environment, we encourage you to apply for this exciting opportunity.



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