Operational Services Director for Patient Care Excellence

1 month ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Newcastle upon Tyne Hospitals NHS Foundation Trust Full time
Company Overview

The Newcastle upon Tyne Hospitals NHS Foundation Trust is a leading healthcare provider in the North East of England, serving over 6,500 patients daily across its various sites.

We are dedicated to delivering high-quality patient care and driving innovation in clinical practice. Our organization is committed to excellence, working collaboratively with our staff, patients, and partners to achieve outstanding results.

Salary

The estimated annual salary for this role is £55,000 - £70,000 depending on experience.

Job DescriptionAbout the Role

This Operational Services Director position plays a crucial part in ensuring the delivery of exceptional patient care within the Medicine and Emergency Care Clinical Board. As a senior leader, you will assume day-to-day responsibility for operational management, focusing on service strategy, business planning, and performance management.

  • Manage waiting lists and breach lists to ensure timely patient care, adhering to agreed constitutional and organizational wait targets.
  • Investigate incidents and contribute to maintaining a safe culture where all staff, patients, and visitors are treated with dignity and respect.
Required Skills and Qualifications

To be successful in this role, you will require:

  • A degree-level education or equivalent experience, preferably supplemented by postgraduate diploma-level specialist training or a management/leadership qualification.
  • Experience in operational, people, and financial management, with strong leadership skills at a senior level.
  • Excellent communication and interpersonal skills, as well as demonstrable negotiation and change management abilities.
Benefits

We offer a range of benefits to support your career growth and overall well-being, including flexible working arrangements and opportunities for professional development.

Others

Please note that The Newcastle upon Tyne Hospitals NHS Foundation Trust requires all successful candidates who need a DBS check to pay for their certificate.



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