Regional Field Operations Leader
5 days ago
Job Description: Regional Field Operations Leader
JLB Recruitment Ltd is seeking a highly experienced Regional Field Operations Leader to join our team. As a key member of our operations team, you will be responsible for leading and managing a team of technicians across various disciplines.
The ideal candidate will have significant experience as an Automatic Door Technician and hold a full UK driving licence. You will be required to travel frequently, so flexibility with working hours is essential.
Key Responsibilities:
- Field Operations Management: Lead and manage a team of technicians across various disciplines
- Performance Management: Undertake structured review of skills and performance across all technicians' disciplines
- Training and Development: Prepare individual training plans based on development needs and attend training sessions to cascade content to technicians
- Quality Assurance: Continual review and audit of technicians' working practices, ethics, customer skills, and communication
- Health and Safety: Regular site-based audits within a defined region, PPE, plant, equipment, vehicle, and stock checks, and HSQE audits to include training and understanding of RAMS and safe working practices
- Communication: Maintain and enhance communication across multiple office locations
- Administrative Support: General regional office-based assistance where required and general estimating assistance where required
- Troubleshooting: Technical support with customer/site escalations and 1st level escalation responsibility for out-of-hours on-call activity on a rota basis (UK nationwide)
About You:
- Significant experience as an Automatic Door Technician
- A full UK driving licence with flexibility to work hours due to the requirement to travel
Salary: £42,000 - £52,000 per annum
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