Service Desk Team Lead

About the RoleThis is an exciting opportunity for a seasoned IT professional to take on the challenge of leading our service desk team at In Technology Group Limited. As a Service Desk Director, you will be responsible for driving business growth through exceptional customer service, ensuring that all stakeholders receive timely and effective support.Key...

We are seeking an experienced IT Service Desk Professional to join our team at Protolabs. This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and has a strong technical background.About the JobYou will be working closely with our IT team to resolve technical issues, respond to phone calls, emails, and...

Pertemps Telford is seeking a talented Recruitment Consultant to lead the growth of our industrial desk. As a key member of our team, you will be responsible for developing new business opportunities, expanding our client base, and delivering exceptional customer service.To succeed in this role, you'll need a strong background in recruitment, preferably in a...

**About the Role:**In Technology Group is seeking a highly skilled IT Service Desk Manager to lead our technical support team and drive exceptional customer service. Located in Telford, UK, this role offers a competitive salary of up to £45,000 per annum.The successful candidate will be responsible for managing a team of talented technicians, setting and...

We are seeking an experienced and motivated Operational Team Lead - Customer Service to join the Universal Business Team in Telford. This is an exciting opportunity to lead a growing team and make a real impact on the company's success.As Operational Team Lead, you will be responsible for overseeing the performance of the team, ensuring they deliver...

We are looking for a highly skilled French and English Speaking Help Desk Advisor to join our team at Vivactive Ltd, a leading provider of customer service solutions based in Stafford Park, Telford. As a permanent employee, you will work full-time from Monday to Friday, 9 am to 5 pm, providing exceptional support to our clients across multiple channels.The...

Job DescriptionWe are seeking an experienced Technical Operations Lead to join our team in Telford, UK. The successful candidate will be responsible for leading and managing our service desk team, ensuring we deliver exceptional customer service and exceed client expectations.Responsibilities:Leading the service desk team to achieve excellent customer...

Job Title: Night Shift Manager PositionLocation: [Location]Description: We are seeking an experienced Night Shift Manager to lead our team of caregivers in delivering exceptional care to our service users. The ideal candidate will have a strong background in senior care, excellent leadership skills and the ability to work effectively under...

Job Summary:We are recruiting for an experienced Helpdesk Manager to lead our service desk team and drive excellence in client satisfaction. As a seasoned IT professional, you will oversee the daily operations of the helpdesk team, ensure efficient resolution of technical issues, and implement best practices to enhance service quality.Key...

Technical Support ManagerJoin our established MSP as a Technical Support Manager, leading our service desk team to deliver world-class customer service. With a strong background in IT and experience in managing helpdesk teams, you'll thrive in this fast-paced environment.Key Responsibilities:Leading and managing a team of helpdesk technicians.Developing and...

The Universal Business Team is seeking a highly skilled and experienced Customer Support Services Manager to join their team in Telford. This is an exciting opportunity to lead a growing team and make a real impact on the company's success.As Customer Support Services Manager, you will be responsible for overseeing the performance of the team, ensuring they...

**In Technology Group:**We are a leading provider of IT services, dedicated to delivering exceptional customer service and support to our clients. Our team of experts is passionate about technology and committed to providing innovative solutions that meet the evolving needs of our customers.We are seeking a highly skilled Helpdesk Manager to join our team,...

Do you have what it takes to excel as a Customer Service Team Leader? The Universal Business Team is looking for a highly motivated and dedicated individual to lead our customer-facing team.This is a rare opportunity to work with a company that rewards its staff with exceptional benefits and a positive working environment. You will be responsible for...

Job OverviewWe are currently seeking an accomplished IT Service Delivery Manager to lead our service desk team in Telford, UK. This is a fantastic opportunity for someone looking to drive business success through exceptional customer service, innovative process design, and strategic planning.Key Responsibilities:Driving business growth through outstanding...

Job OverviewMidlands Partnership University NHS Foundation Trust is committed to delivering high-quality healthcare services, and we are seeking a Clinical Team Lead for Autism Services to lead our team. This is an exciting opportunity for a motivated professional to make a positive impact on the community.Job Title: Clinical Team Lead for Autism...

Career Opportunities in the Care SectorWe are an innovative and fast-growing organisation in the care sector, dedicated to delivering exceptional customer service. Our company culture truly values its people, with consistent year-on-year growth.About the Role:We are seeking a motivated and driven leader who thrives on delivering exceptional customer service....

About the Opportunity:In Technology Group Ltd is seeking an experienced Helpdesk Manager to join our team and take charge of our service desk operations. As a senior IT professional, you will lead a team of talented helpdesk technicians, set and maintain SLAs, and drive process improvements to enhance client satisfaction.Key Responsibilities:Managing a team...

A Customer Service Specialist is required by our client's organisation in Telford to process orders, manage customer documentation, and provide exceptional customer service. The successful candidate will be responsible for fulfilling orders, updating customer databases, and resolving customer inquiries.Job Description:Fulfill orders promptly and...

Responsibilities:Work shifts from 04:00 to 07:30, Tuesday to Saturday (17.5 hours weekly)Move and sort packages in a warehouse environmentWork safely and accurately at speed, following instructionsDouble-check your work as you goRequirements:Excellent communication skills, speed and accuracyA flexible, friendly approach with a team focus and can-do...

Job Description:Focusing on delivering exceptional customer service, you will take ownership of client orders across various supply areas, including Fruit, Veg, and Dairy products. To excel in this role, you should possess strong communication skills, be determined, and professional.Key Responsibilities:Taking client orders accurately and efficientlyUpdating...