Operational Team Lead

15 hours ago


Telford, Telford and Wrekin, United Kingdom Universal Business Team Full time

We are seeking an experienced and motivated Operational Team Lead - Customer Service to join the Universal Business Team in Telford. This is an exciting opportunity to lead a growing team and make a real impact on the company's success.

As Operational Team Lead, you will be responsible for overseeing the performance of the team, ensuring they deliver exceptional service at all times while streamlining processes and building a culture of excellence. You will work closely with senior management to develop and implement effective strategies, inspiring and motivating your team to achieve excellent results.

The ideal candidate will have a strong background in customer service, with experience of leading teams and driving business growth. You will be a natural communicator, able to build strong relationships with colleagues and stakeholders alike.

We offer a competitive salary of £35,000-£40,000 per annum, depending on experience, as well as a range of benefits including annual pay reviews, profit-share bonus, free lunch, and access to modern offices.


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